Replies posted by cfen

4 Replies

cfen
Problem Solver I
cfenProblem Solver I
asked in Lists, Segments, and Profiles

Segment or filter against "First Page" property

Appreciate your response, @Dov. We are trying to tie the “First Page” attribute into our abandoned cart flow, so the other ideas you mentioned don’t quote fit. I guess we’ll consider this a dead end.

4
Dov
1 year ago
cfen
Problem Solver I
cfenProblem Solver I
asked in Campaigns and Flows

Include "continue shopping" link in form/newsletter flow?

Thanks, @sourabh! Unfortunately, this doesn’t quite get us there because Viewed Product is only fired when the user is cookied and has a Klaviyo profile. In our case, we are showing the popup to new users (no Klaviyo profile) only, so when they visit the product page and fill out and submit the form, the Viewed Product event will not fire. From what I can tell, the only event that fires before they fill out the form is Active on Site. I see the Active on Site event includes a “page” parameter with the URL the user visited. Is it possible to pull in the page parameter from the Active on Site event in an email flow? Thanks,Chris

4
cfen
Problem Solver I
2 years ago
cfen
Problem Solver I
cfenProblem Solver I
asked in Campaigns and Flows

Include "continue shopping" link in form/newsletter flow?

I appreciate the response, but neither of the docs are helpful for my use case. I believe the issue is simply a Klaviyo limitation that event variables in Klaviyo are relative to the flow trigger. I have a “continue shopping” button on a browse abandonment flow and it works because the flow trigger is “viewed product,” which includes the URL the user viewed. By contrast, my newsletter flow is a “subscribed to” trigger, which does not include the URL the user viewed. My desired workflow is:User visits a product page (for example, Bob’s Cool Gadget) Klaviyo newsletter popup fires offering a discount code when user signs up. User signs up, enters newsletter flow. User checks their inbox, sees code, and clicks a “continue shopping” button that takes them back to the product they first viewed (Bob’s Cool Gadget).Without knowing the URL the user was on when they filled out the form, the best we can do in that email is point the user back to the home page and expect them to search to find the

4
cfen
Problem Solver I
2 years ago
cfen
Problem Solver I
cfenProblem Solver I
asked in Lists, Segments, and Profiles

Viewed Product Shows in Activity but NOT in Segment

I was able to track down my issue to the Viewed Product javascript not being installed on our GemPages. So it was firing for all of our default Shopify product pages, but not any of our custom GemPages product pages. We installed it on the GemPage and it’s working as expected now. 

3
stephen.trumble
Community Manager
2 years ago

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