Replies posted by B3NN3TT

6 Replies

S
Contributor IV
SanketContributor IV
asked in Email Templates and Coupons

Social Links on Outlook Mobile

Actually, no - when I made the original comment about it I was still on the same iPhone 12. With no changes to my template, the social links were suddenly displaying correctly for me - same device. So naturally I assumed it was a code update on Klaviyo’s end.Thanks for following up though; looks like it’s not 100% solved for all. 

6
B
Problem Solver I
1 year ago
S
Contributor IV
SanketContributor IV
asked in Email Templates and Coupons

Social Links on Outlook Mobile

  It’s still the same B3NN3TT. It’s stacking on Outlook mobile. Odd; I just checked Outlook mobile on my iPhone 12 and it’s not stacking anymore for me, confirmed.

6
B
Problem Solver I
1 year ago
S
Contributor IV
SanketContributor IV
asked in Email Templates and Coupons

Social Links on Outlook Mobile

UPDATE - just recently noticed that mobile Outlook is now displaying my social links as prescribed, and NOT stacking anymore - so thanks for the attention to that issue, folks.

6
B
Problem Solver I
1 year ago
Doubleo
Active Contributor IV
DoubleoActive Contributor IV
asked in Email Templates and Coupons

New Template Editor – Am I the only one seeing a lot of bugs?

Main bugs I’m seeing:Dragging sections up or down the template often yields unexpected results. They look fine in the editor, but then in the preview they aren’t where I left them. I have to go back into the editor, where they then DO show up in the wrong spot, and move them again to where I want them. And sometimes it happens all over again and I have to repeat.  Often I replace an image with an updated one. Then if I clone that updated image, the clone shows up as the previous version.  Auto-save is not consistent, as mentioned above. It works about 80% of the time, but often I look away and then return to find an old link or image that I placed a long time ago has suddenly appeared. This is an old one, but it still grates on me - I have a custom CSS block in my template that makes some changes to mobile views. If I choose the mobile view in the editor, it ignores my custom CSS. However, if I click “Preview and Test” in the top right corner, and choose the mobile view there, it displ

14
doug s
Contributor I
1 year ago
S
Contributor IV
SanketContributor IV
asked in Email Templates and Coupons

Social Links on Outlook Mobile

I brought this up with our rep a few months ago; the answer at the time was no - there is no solution. It’s a known “bug”. But the percentage of our recipients using Outlook mobile was minute, so it’s not a priority to fix.

6
B
Problem Solver I
1 year ago
B
Problem Solver I
B3NN3TTProblem Solver I
asked in Email Templates and Coupons

Custom background colors in table cells

Perfect, thank you for the clear answer, Stephen, and I appreciate the feature request. I can always hand-code a table in HTML to accomplish this, but the drag-and-drop editor saves a lot of time and complication, so I start there whenever possible.

5
J
Contributor I
11 months ago

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