Replies posted by wouter

8 Replies

J
Contributor I
jelgieContributor I
asked in Lists, Segments, and Profiles

How can you sync lists with Google Ads customer match automatically?

Hi all, I found these updates/ articles about the integration. https://www.klaviyo.com/product/whats-new/google-adshttps://help.klaviyo.com/hc/en-us/articles/6353315757211This last one is updated today. Not sure if it would be useful for you, but for me it is!!Have a great day!Cheers, Wouter @rafrad @alexpanda @Thrivous @jelgie @pnap @williamfor 

20
D
Contributor IV
1 year ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Hi all, just wanted to get back to this topic, since it is solved. It was related to DNS settings. Unfortunately in our case the DNS verification didn’t go through or wasn’t approved. We did this again and it solved my problems as described above. So please check the DNS set-up instructions carefully.  LinkWe still working with the Shopify newsletter sign-up form with Klaviyo double Opt in and all end up in the correct list. So I’m happy.It also helped in the deliverability of test/preview emails to my Gmail account. Cheers, Wouter 

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Thank you @Taylor Tarpley this is useful info. The emails are indeed from Shopify, not Klaviyo...you lead me to another important question...I am using a sign-up form from Shopify, not Klaviyo… I always thought that it would pass on the subscribers to Klaviyo and that it’s not per se needed to use the Klaviyo form. When I should use the Klaviyo form this solves the problem I guess…? That means we solved it. I will test this after the weekend. Thanks again for the adequate answers!!

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Hi @shoshana.antunes thanks again. Yes, I did follow these steps, based on earlier recommendations and the basic set-up that needs to be done to integrate. I was hoping for a solution not mentioned earlier. The specific newsletter list is just not growing. Not sure how to solve this. I will talk to my developer next week, hope we find a solution.Thanks! 

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

Hi @shoshana.antunes thanks for your reply! Appreciate it.Yes, absolutely I’ve got double opt in activated and tested. I see that my customers are ‘subscribed’ when they confirm by clicking the confirmation email.  These profiles do end-up in Klaviyo like I wish, but aren’t added to the specific list… So I guess the issue is in other settings.

17
W
Problem Solver I
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

@shoshana.antunes and others, thanks this is a useful thread. Since I am experiencing the same issues I tried to follow the above mentioned solutions. I have a password protected page (lexxcontacts.com) and I connected Klaviyo a while ago. Integration and sync are working, since I do see the new subscribers under ‘profiles’. My issue is that they aren’t showing in the newsletter list.I did update the liquid code. Hopefully correct? See screen.Any other advise you can give me? Many thanks! Wouter 

17
W
Problem Solver I
2 years ago
W
Problem Solver I
wouterProblem Solver I
asked in Email Templates and Coupons

Radius / rounded corners for blocks

Thank you @David To appreciate your answer. I see some creative ways to get around this. Thanks for sharing it with the product team. Would def. be helpful when we could add radius to each individual block. _Wouter

14
D
Contributor I
9 days ago
W
Problem Solver I
wouterProblem Solver I
asked in Campaigns and Flows

Can't find preview email in Gmail

Thanks @stephen.trumble & @BryanzaleLP for your suggestions. I did add, send.klaviyo.com to my Gmail contacts. So far this didn’t help. I’m not receiving any of the preview mails. I do receive other Klaviyo mails btw.My account is active since 5 or 6 weeks and I have been sending roughly 10 preview emails.Tnx

4
W
Problem Solver I
2 years ago

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