Replies posted by AronMurch

2 Replies

A
Contributor I
AronMurchContributor I
asked in Lists, Segments, and Profiles

No consent status icon?

Hi @alex.hong,That makes sense. Thanks for the solid response.Just to make managing my users easier, I’ve implemented a couple of automations that make it very clear who I can safely email. I’m listing them here in case they are useful to anyone who comes across this discussion in future:I’ve implemented a segment where $consent contains “email” I’ve implemented a flow, which checks for user who have completed my typeform and answered “yes” to “Can we add you to our mailing list?” Within the flow, an email is sent offering users the choice to accept or decline marketing utilizing {% consent_link_email %} and {{ unsubscribe_link }} respectively.Effectively, this gives my typeform signups a double-opt-in since they don’t receive the automated list double opt-in. It also properly tags them with a green check mark after they click the {% consent_link_email %} link. Ultimately, this implementation means that I can always send emails to the $consent contains “email” segment, and be confident

5
alex.hong
2 years ago
A
Contributor I
AronMurchContributor I
asked in Lists, Segments, and Profiles

No consent status icon?

Hi Alex,Thanks for the response and the warm welcome. That makes sense to me but I am noticing some inconsistencies: I believe most of the affected profiles have signed up using either a legacy sign-up form, or a typeform integration. In both cases, they have been added to a list and have agreed to receive marketing during sign-up, however their consent status is not being passed to Klaviyo, and it doesn’t look like double opt-in is being triggered. I performed a test myself earlier today and did not receive a double opt in email. Do you know if this is the default behavior for integrations and other than the default Klaviyo signup forms? It makes sense to me for the Shopify integration, which mostly enables transactional emails and abandoned cart reminders (which some have argued are allowed with implied consent). However, it makes little sense to me for something like a typeform integration which is intended to create a better user experience when filling out a signup form. Regarding

5
alex.hong
2 years ago

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