Replies posted by Henrik Sommerland

6 Replies

S
Contributor I
shtlrsContributor I
asked in Lists, Segments, and Profiles

Is there a way to search for a profile by their email using the API ?

@David To Thank you!!!!We have been scratching our heads about why we were having duplicate accounts in some cases :)Now we know what to look for!

14
C
Contributor I
1 year ago
S
Contributor I
shtlrsContributor I
asked in Lists, Segments, and Profiles

Is there a way to search for a profile by their email using the API ?

Hey, this endpoint doesn’t seem to work for me. I’ve tried the following with a valid email address that’s in my profiles:https://a.klaviyo.com/api/v2/people/search?api_key={api_key}&email={email} However, I get the following response: There is no profile matching the given parameters.   Any idea? Remember that you have to URL encodethe email if it contains odd characters.I’d just like to point out one mighty sketchy thing with this endpoint.If there are multiple profiles with the same email this endpoint will still only return one id.And I have absolutely no idea if there is any rhyme or reason behind which user ID gets returned.

14
C
Contributor I
1 year ago
H
Contributor III
Henrik SommerlandContributor III
asked in Developer Group

Checking if a user is suppressed?

Yes I’m using the python SDK.One of my initial attempts after realizing that there is no way to easily check if a dude is suppressed was to use a segment to tack suppressed users. But the issue with segments is that they appear not to be immediately updated.client.ListsSegments.exclude_globally(email=email)profiles = client.ListsSegments.get_segment_members( supp_segment, body={"emails": [email]})if email in [p["email"] for p in profiles]: print("The user was in the excluded segment")This for example will not consider the user to be in the segment. But if rerun with she same email a couple of minutes later it will find the user in the segment.Working with metric events instead has the effect of being essentially immediately updated.But I still wonder why a call to get_list_subscriptions does not work as advertised :/

9
David To
Klaviyo Employee
1 year ago
H
Contributor III
Henrik SommerlandContributor III
asked in Developer Group

Checking if a user is suppressed?

Hi!So I’m running this code to test the get-list-subscription endpoint:email = "asdfg1234asd@mailinator.com"meh = post( "https://a.klaviyo.com/api/identify", json={ "token": private_key, "properties": { "$email": email, }, },)if meh.json() == 0: print("identify call failed") quit()client.ListsSegments.subscribe(list_id="XnZYXB", body={"profiles": [{"email": email}]})client.ListsSegments.exclude_globally(email=email)profiles = client.ListsSegments.get_list_subscriptions( "XnZYXB", body={"emails": [email]})if email in [p["email"] for p in profiles]: print("The user is still considered subscribed")exclusions = client.ListsSegments.get_global_exclusions()if email in [e["email"] for e in exclusions["data"]]: print("The user is considered globally excluded")Where the email is not in the system and “XnZYXB” is a single-optin list.When I run this it will always find the user in the list and print `The user is still considered subscribed`

9
David To
Klaviyo Employee
1 year ago
O
Contributor I
owen_fnaticContributor I
asked in Developer Group

How to unsubscribe a user from all lists via the API?

Okay, so that is the case. You should really add a note about that in the API documentation for the DELETE call.

3
H
Contributor III
2 years ago
O
Contributor I
owen_fnaticContributor I
asked in Developer Group

How to unsubscribe a user from all lists via the API?

Hey @owen_fnatic, A user once unsubscribed from a list gets unsubscribed everywhere since that detail gets attached to his profile in Klaviyo and consent is removed globally for that user.  The best way to bulk unsubscribe users from mailing lists is to create a separate list of users that you want to unsubscribe and then unsubscribe them all from that list via API. Once that is done, they will be unsubscribed from everywhere and get suppressed.    curl --request DELETE \ --url 'https://a.klaviyo.com/api/v2/list/LIST_ID/subscribe?api_key=API_KEY' \ --header 'Content-Type: application/json' \ --data '{ "emails": [ "email1@example.com", "email2@example.com" ]}'   Wait wat???So a user can’t unsubscribe from a single list!?So if a user would not want to be part of a list the correct way would be to remove them from the list and not unsubscribe?

3
H
Contributor III
2 years ago

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