Replies posted by joorch

1 Reply

joorchContributor I

asked in Sign-up Forms

Form getting cleared on click or submit

Hello @joorch, Welcome to the Klaviyo Community! That’s an interesting behavior and use case you have going! I’d be curious to learn more about the setup you’re using. If i’m understanding your explanation correctly, it sounds like you may have some custom multi-step form setup collecting certain information that you’re attempting load and populate into a Klaviyo form? If this was the case, I may suggest working with your developer to investigate how the form is supposed to connect to Klaviyo further. Alternatively, since it sounds like there is some coding occurring already, I may recommend using a custom built form rather than trying to leverage a custom multi-step form that you are attempting to link to a Klaviyo built form. May just be easier to stick to all custom as you could customize its function more and should accomplish the same task. I’ve also included some resources that i think may be helpful if you were interested in this route: Legacy Signup Forms vs. Built-In Sig

1 year ago

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