Replies posted by Chris_R

9 Replies

C
Contributor IV
Chris_RContributor IV
asked in Campaigns and Flows

Preventing an email in flow from sending if user already took action

@In the Inbox Awesome! Thank you so much for all of the help!I’ll definitely keep an eye on it once the first few emails go out. Thanks again and take care,-Chris 

5
M
Contributor I
9 months ago
C
Contributor IV
Chris_RContributor IV
asked in Campaigns and Flows

Preventing an email in flow from sending if user already took action

Hey @In the Inbox! Thank you for the help!The prefix for this code is AW10Does this look right to you?Thank you so much!-Chris

5
M
Contributor I
9 months ago
C
Contributor IV
Chris_RContributor IV
asked in Lists, Segments, and Profiles

How to add padding below newsletter email logo and headline text?

Hi @chloe.strange,That worked! Thank you so much!It’s funny that you mention the ability to do it only on the “Confirm Your Email page”. I messed with that page awhile ago and fixed all the padding issues I had at the time. Now, when I go into the same page, I don’t see any of the padding adjustments just like the other pages. It’s almost like the padding adjustments have been removed or something. Anyway, thank you for this workaround. -Chris

6
chloe.strange
Community Manager
1 year ago
C
Contributor IV
Chris_RContributor IV
asked in Lists, Segments, and Profiles

How to add padding below newsletter email logo and headline text?

Bump

6
chloe.strange
Community Manager
1 year ago
C
Contributor IV
Chris_RContributor IV
asked in Lists, Segments, and Profiles

How to add padding below newsletter email logo and headline text?

Hi @Chris_R,  Thanks for asking your question on Community! After your in the Subscribe & Preference Pages, you can adjust the padding (Basics > Text). What’s nice is you can adjust there and see it update Live so you have a good sense of what your subscribers will see. I hope this helps! Let me know if other questions pop up.   ~Chloe Hi @chloe.strange,Thank you for the response. Unfortunately, that padding option just creates space between the “Confirm Your Email” and the text area below it.I’m trying to get padding above the “Confirm Your Email” because it’s too close to my logo and looks awful. Is this possible?-Chris

6
chloe.strange
Community Manager
1 year ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Campaigns and Flows

Abandoned Cart vs Checkout Started

Hi @Chris_R, Thanks for sharing this question with us. Checkout Started vs Started Checkout are referring to the same type of event - some integrations use the former phrasing i.e. Shopify and other integrations the latter phrasing i.e. BigCommerce. So that looks good! And yes, since starting this flow is correct, since joining this flow was just an informal way to refer to the former. And those triggers looks perfect, nice work! Thanks for being a community member. Thanks @Dov !

20
Y
Contributor I
1 month ago
C
Contributor IV
Chris_RContributor IV
asked in Integrations and Reviews

Shopify Out of Stock Button always showing

Hey @Chris_R, I’m not a developer, but that console error does seem to indicate an issue pertaining to the Klaviyo back in stock code. Note how the error indicates the “handleBISTriggerClick”.  If you aren’t tech savvy, I would advise reaching out and working with a developer you’re familiar who can further investigate and many any amendments to realign the back in stock functionality.  David  Thank you for the help!-Chris

5
P
Contributor I
1 year ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Campaigns and Flows

Abandoned Cart vs Checkout Started

Hi @jmacman! Great question. We do recommend using two flows, one with each trigger you mentioned. The Add to Cart flow captures browsers who may not make it to the checkout page, while the Started Checkout flow captures those who start a checkout but don’t finish it.  The Started Checkout event shows a higher degree of intention than the Add to Cart event, so you can tailor the two flows accordingly. Just make sure to add this filter to the “Add to Cart” flow:  What someone has done > Started Checkout > zero times since joining this flow  That way, your customers won’t get both flows at the same time :)    I hope this helps!  Elise  Hello @elisegaines I ran into your reply and wanted to implement your suggestion. I just wanted to clarify a few things.Should the rule be and “AND” or an “OR”?I don’t see a “Started Checkout" but I do see a “Checkout Started”. Is this correct?I don’t see “Since joining this flow” but I do see “Since starting this flow”. Is this correct?Also,

20
Y
Contributor I
1 month ago
C
Contributor IV
Chris_RContributor IV
asked in Integrations and Reviews

Shopify Out of Stock Button always showing

Hi David,  Thank you for getting back to me. I’m not super techy so bear with me.  I checked for errors on the page and nothing popped up until I clicked on the BIS button. Then, this popped up:  Does this mean anything? Thank you,  -Chris

5
P
Contributor I
1 year ago

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