Replies posted by THahn

7 Replies

T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Privacy issue in Shopify Klaviyo Integration

that’s awesome! Many thanks @alex.hong 

10
David To
Klaviyo Employee
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Privacy issue in Shopify Klaviyo Integration

Hey @alex.hong , any news from your engineering team? Best,Tristan

10
David To
Klaviyo Employee
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Privacy issue in Shopify Klaviyo Integration

Hi @alex.hong, thanks! As an additional note:I’ve observed this issue also in Shopify stores which integrated the Klaviyo app before the Shopify App Embed setting was available. So even if the Shopify App Embed setting is turned off, the Klaviyo Onsite JS is loaded through Shopify Analytics for users that have not given proper consent. 

10
David To
Klaviyo Employee
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Privacy issue in Shopify Klaviyo Integration

Hey @alex.hong, any news on this? 

10
David To
Klaviyo Employee
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Privacy issue in Shopify Klaviyo Integration

Hey @alex.hong ,thanks for your answer.I think I’ve found the root cause:https://help.klaviyo.com/hc/en-us/articles/4425956184731As described in this article, one has to enable the so called Shopify App Embed setting in order to activate the Klavyio JS Tracker which sets the __kla_id cookie. However, this setting does not interact with the Shopify Consent API and it seems like it can’t be altered.Is there a workaround that you can recommend to make the integration gdpr compliant?  

10
David To
Klaviyo Employee
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Integrations and Reviews

Set up back in stock via API

Hey,thanks for the answer but it didn’t work in my scenario. Seems like CORS where not the root cause of the issue. I solved the issue using an ajax call as described here:https://developers.klaviyo.com/en/docs/how-to-enable-back-in-stock-for-custom-catalog-feeds#front-end-request 

2
T
Problem Solver I
1 year ago
T
Problem Solver I
THahnProblem Solver I
asked in Analytics and Deliverability

Send track and identify in the same call using Javascript API

Thanks @alex.hong!It would be really great if the documentation would be up-to-date because I could only find the _learnq.push() method, e.g. here https://developers.klaviyo.com/en/docs/identify-api-referenceBest,Tristan

2
T
Problem Solver I
1 year ago

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