Replies posted by Nick_rackattack

7 Replies

W
Problem Solver II
wernstromProblem Solver II
asked in Analytics and Deliverability

Flow A/B testing - reporting results in custom reports?

@David To I have a similar query to the one above.The report that you have shared only provides a summarised view of the flow emails. I want to perform more analysis than what Klaviyo can provide, so I need the individual customer data for everyone included in an A/B test. Is this possible? 

8
Taylor Tarpley
Community Manager
9 months ago
Taylor Tarpley
Community Manager
Taylor TarpleyCommunity Manager
published in News & Announcements

Thanks for making 2022 an incredible year in the Community!

I'm super impressed by what updates and tools and constantly being added to Klaviyo. The community here is always super responsive to my, sometimes odd, questions, and they are open to suggestions and ideas. Love it! 

1739
KatherineB
Partner - Platinum
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Lists, Segments, and Profiles

Conditional split not working when used in a flow after an A/B test

Thanks @Dov. I have added a time delay between the A/B test and the conditional test, and will see if that results in any changes to the results. I have reviewed the conditional IDs and they appear to be targeting the correct variations. Thanks

3
Dov
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Campaigns and Flows

Does the Conditional Split 'Contains' condition look at each option individually?

Thanks @tomgee, that option might work. I will play around with that condition to see if I can get it to work.

8
N
Contributor IV
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Campaigns and Flows

Does the Conditional Split 'Contains' condition look at each option individually?

Hi @alex.hong, I have been monitoring this flow for a few days and it doesn’t look like the ‘contains’ condition is adequately removing customers when it should be. If you see in the original post there is a brand called iKamper included, this should exclude any customer that has this listed as a brand. When looking through the ‘successful’ customers I can see customers that have iKamper in their brand. Here is a screenshot of the ‘Estimate’ record against a ‘successful’ customer:In the example above; RhinoRack is not on the list but iKamper is. Because iKamper is on the list, the entire customer should be excluded. Could Klaviyo be getting confused and allowing the customer through because at least 1 brand listed is ok? Thanks

8
N
Contributor IV
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Campaigns and Flows

Does the Conditional Split 'Contains' condition look at each option individually?

Thanks @alex.hong, that info is really helpful.So to confirm, the conditional split will look at each value in the ‘Contains’ list and exclude any records that contain at least one of them? Thanks

8
N
Contributor IV
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Integrations and Reviews

Setting the Currency of a custom order update

Thanks for the response @Omar. Are you saying that it would be better to automatically change the currency on our end before the data gets pushed to klaviyo? This might be an option.We dont want to move to two separate Klaviyo accounts as 99.99% of what we do is identical between the US and CA. The website is the exact same and all the products are identical. The only thing I need the currency for is reporting. We dont send out eDMs with product pricing so having separate pricing fields is not an issue.To confirm; there is no way to pass a currency parameter over to Klaviyo as part of the payload?

3
Omar
Partner - Platinum
1 year ago

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