Topics started by chocobo15

1 Topic

chocobo15Contributor I

asked in Analytics and Deliverability

Using Shopify Flow to Send Tracking Data to Klaviyo Metric

Hey guys, I’m trying to use Shopify Flow with Klaviyo to accomplish the following:If order is fulfilled & shipping carrier = XXXXX, then send email to customer with special instructionsI have a Shopify Flow configured to look to see if a carrier = XXXX then action = Klaviyo Track Event itemWithin the track even item, I’m trying to pass the tracking number parameter into Klaviyo, and here is where I’m stuck. Since an order can have multiple items, and each item may be shipped with a different carrier, I can’t just pull the fulfillment.tracking_number or the fulfillment.tracking_company parameters and send it to Klaviyo. When I try to reach out Shopify or Klaviyo for help, I just constantly get bounced back and forth between the two companies. It is VERY frustrating so here I am asking the guru’s of the world for help! I am not a programmer, but I am a tinkerer. I know enough to be dangerous but not enough to do anything significant with the knowledge I have :) Any guidance would be

1 year ago

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