Topics started by danatopen

2 Topics

D
Contributor II
danatopenContributor II
asked in Campaigns and Flows

Klaviyo webhook lookup for "$" custom properties not working

Hi, I’m trying to send back some custom properties via the webhooks system. It’s not capturing properties that have “$” in the front, such as “$id” and “$timezone”. It does work for our other custom properties that we store on user’s profiles. For example, I want to send this json in a webhook:{  "userId": "{{ person|lookup:'$id'|default:'' }}",  "timezone": "{{ person|lookup:'$timezone'|default:'' }}",  “utmSource”: "{{ person|lookup:'firstTouchUTMSource'|default:'' }}"} The first two properties userId and timezone are blank, while utmSource is populated. So I think it’s an issue specifically with the “$id” and “$timezone” lookup fields.

4
Brian Turcotte
Community Manager
1 year ago
D
Contributor II
danatopenContributor II
asked in Campaigns and Flows

Trigger splits not working with nested properties

Hi, I have a pretty complicated event that I want to use in my flow. As you can see below, the event is in the flow, but it’s missing a lot of the properties. As you can also see below, the nested event properties are available in the email template. My goal was to do some flow logic like, “counts.credits_received > 0” → send a different email.

4
D
Contributor II
1 year ago

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