Topics started by jared

1 Topic

jaredContributor I

asked in Email Templates and Coupons

Emojis in HTML email template

I am trying to create an html email template in klaviyo by importing the html. If my html contains emojis, it says:We found the following error in your HTML. The emoji or special character you used is not currently supported in a custom HTML email. Your content cannot be imported until this character is removed. This also happens if I have already created a custom html template by importing emoji-less html (which works fine), and then try editing the html template and adding the emojis. I get the same error message when I try to save the edited template. I have found some rare emojis work when I do this, but the set of emojis that work is very limited. To make sure it wasn’t a problem with the emojis, I created a different “basic” template which uses the WYSIWYG editor where you edit it on the left and see the email on the right. I am able to insert the emojis using that template editing mode and it saves fine. But if I copy those same emojis out of that mode and try to paste them

1 year ago

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