Topics started by Stefan_TheFIbreCo.

6 Topics

S
Contributor III
Stefan_TheFIbreCo.Contributor III
asked in Email Templates and Coupons

How can I use a coupon code as a flow filter to find who hasn't used it?

Hi, We’re using WooCommerce and have a Smart Coupons plugin active in which it generates a 10% discount coupon for customers who purchase a certain product. This coupon is automatically applied their order confirmation email, but a lot of customers are missing the coupon. We’d like to create a flow in Klaviyo that does the following:Triggers a ‘reminder’ email 14 days after the product has been purchased Reminds the customer of the discount code Is able to know if the customer has placed an order in the past 13 days using that discount codeThe third section is where I am stuck. I can configure a ‘conditional split’ that can filter through customers who have placed an order for a product in the past 13 days for a specific product…...BUT is Klaviyo able to filter through customers who have purchased using the discount code? Here is what I have set up: This conditional split doesn’t specify if the order placed used the discount code, so could be sent to a customer who has used the discoun

5
bluesnapper
Partner
9 months ago
S
Contributor III
Stefan_TheFIbreCo.Contributor III
posted in Email Templates and Coupons

Help with dynamic email content that is highly relevant to the subscriber.

Hi, I would like to get more creative with my email content that is sent to subscribers, by adding more relevance to their emails by showing products they have viewed/purchased in the past. Is there any content online that would help me:Design emails that are relevant to the subscriber it is sent to Include content that is based on their viewing/purchasing historyI’m a bit stuck when it comes to ideas on how to structure the email and how to make the content interesting but also relevant. Are there any templates or forum posts on how to achieve this? For example, my company sells yarn, but we also sell kits (yarn + knitting pattern) as well as knitting accessories. Lots of subscribers view our email content, but it often lacks that personal touch as they are sent to the entire list of subscribers. I’d like to experiment with dynamic content that can be sent monthly to high-engaging subscribers that are very active on our website, but unsure of how to structure the email. Many thanks fo

1
Taylor Tarpley
Community Manager
10 months ago
S
Contributor III
Stefan_TheFIbreCo.Contributor III
asked in Lists, Segments, and Profiles

My 'Winback' Segment Isn't Populating Correctly

Hi, I’ve today set up a ‘winback’ segment, but the list it is creating isn’t accurate:  It is creating a list of 6000 profiles, in which when I select the top profile from that list, it shows as that user actively receiving, opening and clicking the email in the past 24 hours:  Any idea on what I’m doing wrong? Many thanks

2
S
Contributor III
10 months ago
S
Contributor III
Stefan_TheFIbreCo.Contributor III
asked in Sign-up Forms

Can I create a Signup Form that also creates a WooCommerce Account?

Hi, Is it possible to achieve the following:Use a Klaviyo sign-up form that has users create an account on our WooCommerce store as well as being added to our mailing list We want to offer them a higher incentive, but they must create an account on our store as well as sign up to our Mailing List. Can this be achieved? Thank you

1
Taylor Tarpley
Community Manager
10 months ago
S
Contributor III
Stefan_TheFIbreCo.Contributor III
asked in Analytics and Deliverability

Can I create custom reports to only show data from certain campaigns?

Hi, Our company contacts both retail customers as well as our stockists, in which campaign behaviour between both lists are very different. Our ‘public’ emails are sales driven, with links to our websites, however our ‘stockists’ emails are not, and often very different in regards to metrics. Because of this, the ‘Email Performance Review’ on our dashboard is quite out of sync with what we want to view, which is data our ‘public’ emails only. Is there a way we can only track performance data from certain emails? For example, our campaign titles will either start with ‘PUBLIC’ or ‘STOCKIST’. Can a custom report be set up that shows data only from campaigns that show ‘PUBLIC’ in the title? Many thanks

4
S
Contributor III
10 months ago
S
Contributor III
Stefan_TheFIbreCo.Contributor III
asked in Campaigns and Flows

Browse Abandonment Flow - Better set-up help

Hi, Recently set up a ‘browse abandonment flow’ but quickly realised that all staff members will constantly receive these which could be quite frustrating. Is there a way to: Remove emails from receiving this flow (internal members of staff) Potentially restrict how often this flow is sent to a customer who regularly browses are websiteMany thanks for your help,Stefan

4
S
Contributor III
1 year ago

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