Topics started by sunny.delaney

2 Topics

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Contributor I
sunny.delaneyContributor I
asked in Email Templates and Coupons

Tracking Redemptions of Klaviyo-Generated Unique Coupon Codes

Hi Smarties! I’m gearing up to create an email-exclusive offer using unique codes generated in Klaviyo for my Shopify store. We’ll be sending them out to existing subscribers as well as including them in our initial welcome flow, temporarily, while the promotion is running.  Thanks to this great tutorial from @cassy.lee I’ve been able to find some information on how smaller unique codes we’ve used in the past have performed by searching the coupon name in Shopify.  But I want MORE. And while I’m 50% sure that it’s not currently possible… is it possible for me to see which of my Klaviyo used a coupon and segment on it? For example: Customer 1, an existing subscriber, receives the coupon as part of a standard campaign. Customer 2 receives the coupon a few days later when they sign up for our emails. Can I create a segment of customers who A) received one of these “coupon_name” offers, AND B) have not used it? I’d like to send campaign reminding them if they have not redeemed their coupon

2
S
Contributor I
1 year ago
S
Contributor I
sunny.delaneyContributor I
asked in Integrations and Reviews

Using Klaviyo rather than Yotpo to send review requests.

Hi all -We are currently using Yotpo for customer reviews for our Shopify site. While we are happy with the results, we wish that their triggers were more sophisticated. We can only use purchased date -- rather than fulfilled date -- for triggering the review sends. That makes it difficult in this world of supply chain issues, backorders, preorders, and of course many products in stock to send the review request at the right time. I suspect the answer is no, but has anyone worked out a way to use Klaviyo to send the review request on behalf of Yotpo, while still having a good customer experience? Thanks in advance for any insight! Sunny 

1
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Partner - Platinum
1 year ago

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