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[Ask the Experts] How Artificial Intelligence Drives Real Results

(Thu, 25 Apr, 3:00 pm)

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Topics started by thepowerofcopy

16 Topics

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thepowerofcopyPartner

asked in Campaigns and Flows

Discount code in Abandoned Checkout Flow

Hello Klaviyo Fam, I’m setting up Abandoned Checkout flow and I want to apply the discount code automatically to checkout page. I use this: https://www.mysite.com/STOREFRONT_ID/checkouts/{{ event.extra.token }}&discount={% coupon_code 'NAME_OF_YOUR_COUPON' %}When I send a preview mail it looks like this: And the link above it shows like this: QUESTION: How I can check if my set-up is working?Thank you!

thepowerofcopyPartner

asked in Analytics and Deliverability

Why are there so many .codisto.com domains in my non-engaged segment?

Dear Klaviyo Fam.I've started to segment our non-engaged subscribers. Then, I discovered a significant number of recipients from the same domain (bounce-c4069-pebghc@mail.codisto.com) who received our emails but showed no engagement. I have a few questions related to this: Can anyone confirm the origin of this domain? My assumption is that it might be a disposable email from Amazon, but I would appreciate any insights or information you might have. Considering the lack of engagement, would it be advisable to exclude these individuals from our future campaigns? I'm seeking recommendations on whether it's best to focus our efforts on more receptive audiences. Lastly, I'm curious to know if these non-engaged recipients will have any impact on our overall sending reputation. Even they received our emails? Thank you all for your assistance and input.Best regards, Mae

thepowerofcopyPartner

asked in Analytics and Deliverability

Seeking Advice: Strategies to Re-Engage an Old 40K Email List

Hello Klaviyo Community,I am seeking some advice on how to re-engage an old email list that has been inactive for a while. The list consists of approximately 40,000 email addresses, and I am hoping to develop a strategy to re-engage these subscribers and start generating engagement and conversions again.I would appreciate any suggestions or tips on how to approach this challenge. Some specific questions I have include:What are some effective ways to re-engage an old email list? How can I segment the list to better target specific groups of subscribers? What types of content should I include in my emails to grab the subscribers' attention and encourage them to engage with our brand again? Are there any best practices for re-engaging an old email list that I should be aware of?I would be grateful for any insights or recommendations you can provide based on your experiences. Thank you in advance for your help! Thank you,Mae

thepowerofcopyPartner

posted in Analytics and Deliverability

Seeking Advice: Strategies to Re-Engage an Old 40K Email List

Hello Klaviyo Community,I am seeking some advice on how to re-engage an old email list that has been inactive for a while. The list consists of approximately 40,000 email addresses, and I am hoping to develop a strategy to re-engage these subscribers and start generating engagement and conversions again.I would appreciate any suggestions or tips on how to approach this challenge. Some specific questions I have include:What are some effective ways to re-engage an old email list? How can I segment the list to better target specific groups of subscribers? What types of content should I include in my emails to grab the subscribers' attention and encourage them to engage with our brand again? Are there any best practices for re-engaging an old email list that I should be aware of?I would be grateful for any insights or recommendations you can provide based on your experiences. Thank you in advance for your help! Thank you,Mae

thepowerofcopyPartner

asked in Analytics and Deliverability

Mail tester reporting you're not fully authenticated

Hello Klaviyo Fam,I tried to use a mail-tester to rate our deliverability. And the result is 4.3/10, it says were not fully authenticated. How to fix this? Here is the result: https://www.mail-tester.com/test-3kvgy463pNote: We use a sub domain: www.mysite.store connected to our Klaviyo but we set-up our Dedicated sending domain using our main domain: www.mysite.org. is this okay? Thank you.

thepowerofcopyPartner

asked in Analytics and Deliverability

Gmail could not verify notice from email

Hello why it keeps showing this to our emails? We use a sub domain: www.mysite.store connected to our Klaviyo but we set-up our Dedicated sending domain using our main domain: www.mysite.org. How to fix this?

thepowerofcopyPartner

asked in Campaigns and Flows

Button for Replenishment

Hi Klaviyo Fam,How to create a one button that added multiple products in the cart? ( in just one click)This flow is for Replenishment flow for those who ordered multiple products. Thank you

thepowerofcopyPartner

asked in Campaigns and Flows

How to add Last-Mile Tracking of Aftership email?

Hello Klaviyo Fam, Is it possible to pull out the last-mile tracking number under details instead of using the YunExpress info?Instead of YT2232121266092143 we will change to this Last Mile Tracking 9274890312833858471624

thepowerofcopyPartner

asked in Campaigns and Flows

Error showing t he quantity

Hello Klaviyo Fam,I have a problem showing the quantity in our Added to Cart flow. I followed this article but still, it’s not showing. {{ event.extra.line_items.0.quantity }} That is the Variables And want to add also how to create custom event for those who added multiple product in cart? is there any article for this or tutorial ?

thepowerofcopyPartner

asked in Email Templates and Coupons

How to set-up Free Shipping with discount?

Hi Fam, I’d like to set up free shipping with a discount on our campaign, is there any way to do that? I’m thinking to create a custom shipping profile in Shopify and then create the discount on Klaviyo. Thanks for the help.

thepowerofcopyPartner

asked in Campaigns and Flows

Button link with specific product direct to checkout

Hi Klaviyo Fam,1. I’m setting up the Replenishment flow, with the trigger of specific product in each email. I’d like to add a button that direct to checkout page with a specific product. Is this possible?2.And then I’m having trouble with the button links because when I update the templates for the specific product ( e.g CREAMER), the other templates are updating the button links with the creamer links as well. It doesn't direct to the correct product.Thanks for helping me Fam.

thepowerofcopyPartner

asked in Email Templates and Coupons

How to change the color of REORDER Button

Hola Klaviyo Fam,I'd like to change the color of the REORDER button in our Replenishment flow. I saw that it was an image; how can I change this? Can I make it a text button instead? Thanks for your help.

thepowerofcopyPartner

asked in Campaigns and Flows

TXT BUTTON

Hello Klaviyo Fam,I’d like to make this TEXT BUTTON TO LINK TO THE BUTTON. This is a replenishment flow the link goes to checkout page with the product they purchased previously. How I can get that link? I don’t want to show it as a text. The default button I can’t change the color.

thepowerofcopyPartner

asked in Campaigns and Flows

TEXT COLOR OF THE HEADER

Hello Everyone, Why does my email text turn blue color in Gmail AND other devices?We’re using an old editor template, but our header text is changing to blue when we send a preview MAIL. In apple, mail looks fine but on other devices and Gmail, it turns to blue text. ( see the image below)thanks for helping me

thepowerofcopyPartner

asked in Campaigns and Flows

Product Name: Trademark Symbol Error

Hello Everyone!My client's product has a Trademark Symbol. Now I tried to send a preview mail, and the name of the product in the email looks like this: Do you have any solution for this? My client is using WooCommerce. Thank youNOTE: This is a Abandoned checkout email..

thepowerofcopyPartner

asked in Accounts and Settings

I just made a mistake I integrate it into a wrong shopify store. How can I remove the API key in the theme?

Hello guys, I accidentally integrate the klaviyo of my client to a wrong store, and the pop up it showing already, I saw the API key in the shop, using inspect.I re-integrate it already but still it showing.But I try to locate it in the theme but I can’t see it. THANK YOU IN ADVANCE

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