Topics started by wagandwonder

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wagandwonderContributor I

asked in Lists, Segments, and Profiles

Shopify Not Integrating - Why isn't Double Opt-In Adding to List?

I have brand new Shopify store that is set to launch in a couple of weeks and I am really struggling with the Klaviyo integration. I have been following the step by step onboarding checklist and have been stuck in Phase 1 all week. I'm ready to pull my hair out!I've successfully completed the integration but things seem to only be working intermittently or not at all. I am using the Impulse them on my store and have added the necessary code to the liquid files for my pop up and footer newsletter subscription (part of the theme). I also have double opt in enabled on the Shopify side. When I subscribe to the newsletter in either location with my wagandwonder domain email addresses everything seems to process correctly for the most part. The only issue here is that I get 2 confirmation emails, one from Shopify and one from Klaviyo. When I accept both of these, the profile is successfully added in Klaviyo and the users also appear under the newsletter list. When I disable double opt in o

3 years ago

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