Topics started by Frank

5 Topics

F
Contributor IV
FrankContributor IV
asked in Campaigns and Flows

add customers payment method to order confirmation

Hey, I want to to setup an order confirmation flow which shows the customers selected payment method (with no real coding experience).There are a couple of methods like Amazon Pay, Paypal, Klarna and more  in the shopify Store.I came across:https://shopify.dev/docs/themes/liquid/reference/objects/transaction#transaction-gateway but https://shopify.dev/docs/themes/liquid/reference/objects/transaction#transaction-payment_details seems to fit my needs better.But when i add{{ transaction.extra.gateway_display_name }} or {{ transaction.extra.gateway }} or {{ event.extra.payment_details }} or {{ event.extra.payment_details.credit_card_company }} my preview always shows nothing.Paypal isn’t a credit card company maybe that’s why i see no result.Can someone give me a hint or a ressource on how to get the payment method based on customers Choice?Thanks in advance.

6
David To
Klaviyo Employee
1 year ago
F
Contributor IV
FrankContributor IV
posted in Campaigns and Flows

Winback Flow Benchmarks

Hello alltogether,we just set up a winback flow to reactivate customers before they churn finally. Look’s good so far but have the feeling it could and should perform (much) better.Flow is triggered based on last estimated date of next order + 40 days and contains 3 mails (Miss You → Coupon → What’s wrong). Right now we experiment with a  split based on “customer value” or Ordercount.The Flow itself has the following stats:mail1: OpenRate: 30% ; Click Rate: 4% ; Placed Order 0,9%mail2: OpenRate: 26% ; Click Rate: 4% ; Placed Order 1,4%mail3: no stats yetMind sharing your approach, ideas and stats for WinBackFlows? br Frank

3
Edgar Emmanuel
Problem Solver III
1 year ago
F
Contributor IV
FrankContributor IV
asked in Lists, Segments, and Profiles

Segment based on repeated orders of a particular product

Hey alltogether,I want to have a segment thats fit the following conditions:repeated customer ordered defined product more then once several times in his lifetimeI struggle with 3.My segment contains customers who placed orders at least 2 times. And it includes the customers who ordered the defined product 2 or more times in one order. My Segment should only contain customers who ordered a defined product at least two times in different orders (can be same day but usually longer time span within the next order.)I think i miss something but i can’t get around it. Any help, hint, workaround would be appreciated.:)BR Frank

3
alex.hong
2 years ago
F
Contributor IV
FrankContributor IV
asked in Sign-up Forms

Proving consent without GDPR enabled SignUps

Hello AlltogetherIt would be very nice if you would share your opinions or workflow concerning the double opt in.We collect new subscribers via a Klaviyo Signup (GDPR Conformity not enabled on that Popup in order to get a cleaner look. But we have a seperate Popup for cookies and tracking consent.) We have a double Optin where the profiles are added into a marketing list only once they confirm, that they want to receive marketing emails. When those profiles unsubscribe, they get suppressed as expected.My concern is now, what if someone claims to not have confirmed to receive marketing emails? I have no consent details like time of consent, IP adress and so on like I had in mailchimp before.How do you handle such cases? How can i proof consent without to enable GDPR conformity?Best regards, Frank

6
David To
Klaviyo Employee
2 years ago
F
Contributor IV
FrankContributor IV
asked in Lists, Segments, and Profiles

Signup Form and existing subscriber notice

Hi,i would like to achieve:If an existing subscriber tries to resubmit a Signup Form he should be informed that she or he is already subscribed. This can be a follow up Popup or an automated email with the info: “you are already subscribed”.What i tried already:checking Signupform preferences (no successAny ideas how to accomplish?Thanks in advance!

2
F
Contributor IV
2 years ago

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