Topics started by CleoH

3 Topics

C
Contributor I
CleoHContributor I
asked in Email Templates and Coupons

Coupon applied at checkout that doesn't match the unique code given

We have a pop up published on our site which gives the person signing up a $20 discount off their order. After entering their email address they are given a unique code. When getting to checkout, there is a discount code preloaded into the discount code section, that isn’t the discount code that was given to the customer - the code that is in there is a totally separate code that was not created through Klaviyo, was made in Shopify. The code appearing is completely unrelated to Klaviyo or this promo, it just happens to be the same $ amount. We do not have a fallback coupon set up for this pop up.  Any ideas on how/why this is happening?  

1
Dov
1 year ago
C
Contributor I
CleoHContributor I
asked in Sign-up Forms

Pop up with offer - unique code?

Hoping that someone could point me in the right direction, I can’t seem to find a guide on this. With our pop up window, I would like to create a pop up window which offers people who sign up a $10 off code. However, I would like the code to be sent to them via email after they have entered their email address, and I would like the code to be unique to each person. Is this possible?

3
alex.hong
2 years ago
C
Contributor I
CleoHContributor I
asked in Lists, Segments, and Profiles

Private API - put contacts into list or segment

We are using a 3rd party resource to collect email addresses (Hello Bar). The contact list in Hello Bar is linked to Klaviyo using a private API. I would like to put all of the people who sign up via the API into a list / segment so that they enter a flow and are emailed once they enter their email into the Hello Bar widget.  I can’t locate anything in the list / segment and/or in flows that will pick out the people who signed up through that Private API.  Would really appreciate any help! Thank you

1
David To
Klaviyo Employee
2 years ago

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