Topics started by JoshuaAAC

3 Topics

J
Contributor I
JoshuaAACContributor I
asked in Campaigns and Flows

Testing Automatic Discount Code in a Flow

Hi there, I have made my first email with an automatically created discount code unique to visitors for people on an abandoned checkout flow. I think I have followed the steps of How to Create Unique Coupon Codes for Shopify – Klaviyo - Help Center correctly, but I’d like to be able to check that it’s correct! Is there anyway to see whether it is going to make and insert discount codes correctly? I don’t want to be sending out emails that are broken!“When you preview the email directly in Klaviyo, you will not see a unique coupon code populate. Additionally, you will not be able to preview coupon codes with variable expiration dates because you cannot manually add codes to these types of coupons.”Thanks in advance

1
Dov
2 years ago
J
Contributor I
JoshuaAACContributor I
asked in Campaigns and Flows

How to separate customers in flows from custom button

Hi, I have followed the instructions for gathering subscriber preferences Use Your Emails to Gather Subscriber Preferences (klaviyo.com) using custom buttons How to Use Links to Collect Information About Your Recipients – Klaviyo - Help CenterThis all works, but I am confused as to what I now need to put in my flow to separate customers. I have three setting (Full contact, less contact, promotion only) and I have named each variable, but I am confused as to how I then use this information. What do I need to put in my split to change how they then hear from me? Each of these help pages contain absolutely nothing on what to do once you have used the buttons to collect the information. Thanks in advance.

1
Dov
2 years ago
J
Contributor I
JoshuaAACContributor I
asked in Campaigns and Flows

Flow Not Populating with Recipients & Question on Random 50/50 split

Hi there,  I am having two different problems which I am a little confused about.  I am trying to send out automated emails 60 days after a person has made a purchase. I have tried doing this through ‘fulfilled order’ and through ‘made order’ however it doesn’t seem to be populating anybody. Nobody is waiting for this email and it hasn’t delivered to a single person. Everything is live, and it should send.  For another, I have after someone completes an order, putting them through a random 50/50 split. But one condition has 1432 ‘waiting’ and the other has ‘26’ waiting, and this number hasn’t gone up nor down. I am confused why these aren’t working, and I feel like I must be missing something obvious but I can’t work out what is going on after attending lectures and trying to read up on it. Any help would be really appreciated. Thanks

2
J
Contributor I
2 years ago

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