Topics started by pete

3 Topics

Most replies

Recently active Most views

peteContributor IV

asked in Campaigns and Flows

Using Klaviyo variables and logic from web feed?

Apologies if this has been asked, I tried looking before posting this.Can we ship Klaviyo code inside of a web feed and would it be parsed the same way once it’s received?For example, if I populate web feed content with a Klaviyo/Django {% if %} argument and logic, would it be parsed after the web feed response is received?Let’s say we ship a feed.footer component as compiled HTML that has Klaviyo logic for a conditional {% if %} and it wants to access person.id — would this work as expected?

2 years ago

peteContributor IV

asked in Email Templates and Coupons

Templates are not opened in drag & drop mode when uploaded via Klaviyo API?

Apologies if this has been asked - we have been searching for an answer and couldn’t find one.We just synced up a ton of templates via the Klaviyo API and it seems they all lack drag and drop functionality, but if we manually import the same exact HTML and code and open it as a drag and drop template, it works.Any suggestions?

2 years ago

peteContributor IV

asked in Email Templates and Coupons

Only flow emails get clipped, campaign emails send fine

Hey y’all,Couldn’t find any insight in the community on this. But it seems that the same email from a campaign does not get clipped in Gmail, whereas the same exact template with the same exact content does get clipped from a flow email. We’ve done enough research and found all the emails are under the KB limit and also audited them for spam words, KB size (after sending), and non-ASCII characters. Is it at all possible that Klaviyo is adding a non-ASCII character (source 1 and source 2) making Google act up? We found that removing a copyright symbol from previous emails completely removed clipping in campaign emails but there seems to be some witchcraft happening from flow emails specifically.

2 years ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us