Topics started by GoodVibes123

12 Topics

G
Problem Solver I
GoodVibes123Problem Solver I
asked in Integrations and Reviews

What is recommended for Klaviyo compatible Woocommerce Loyalty / Rewards Program?

My store runs on WooCommerce and I want to add a loyalty/rewards option. What are some recommended plugins that integrates with Klaviyo and what are some suggestions or best practices for building flows/triggers around a loyalty/rewards program? 

7
Jakub
Partner - Silver
5 months ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Sign-up Forms

Multi-step Signup Form: SMS Coupon Code

I’m brand new to Klaviyo and just setup my first sign-up form using the Klaviyo Multi-step email and SMS popup. How do I set it up so a unique coupon code gets sent via email or SMS to the subscriber? I didn’t see any other steps in the sign-up form setup process that allows me to do this and I tried googling and looking in these forums for answers but couldn’t find any. Appreciate any/all help, thank you. (PS. I’m using WooCommerce)

6
Taylor Tarpley
Community Manager
6 months ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in SMS

Multi-step Signup Form How to Set Up Flow For Delayed SMS Text Offer

I’m new to Klaviyo and using the Klaviyo Multi-step signup form template for email and then SMS opt-in. For the SMS opt-in offer, I am offering 5% off your next purchase. How should I set up the welcome flow to account for this delayed SMS 5% offer which triggers after the first purchase? I am still building out my first flows so I’m not sure what best practices are for something like this. Thank you!

5
Taylor Tarpley
Community Manager
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Email Templates and Coupons

How to change the font color for unsubscribe and manage preferences

How do I change the font color for unsubscribe and manage preferences link in a Klaviyo email template? I tried these combinations but the link color does not change.  <p><span style="color:#D3D3D3 !important;">{% manage_preferences %}  |  {% unsubscribe %}</span></p> <p><span style="color:#D3D3D3;">{% manage_preferences %}  |  {% unsubscribe %}</span></p> <p><a href="{% manage_preferences %}" style="color:#d3d3d3 !important;">Manage Preferences</a> | <a href="{% unsubscribe_link %}" style="color:#d3d3d3 !important;">Unsubscribe</a></p>

5
alex.hong
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Email Templates and Coupons

Email Drag and Drop Designer Keeps Moving My Unsubscribe Block Above Other Content

I built some email templates and the Klaviyo system keeps moving the Manage Preferences and Unsubscribe block above my other content. I keep dragging it below them and saving and it saves fine but the next time I open the email, the block moves up again. How can I put the Manage Preferences and Unsubscribe block in or below the footer?  

4
stephen.trumble
Community Manager
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Campaigns and Flows

Klaviyo Post Purchase Email with Points Earned

I have Klaviyo on my Woocommerce site running Woocommerce Points and Rewards plugin. How do I call out the customer’s points earned on a post purchase email such as the Thank You and replenishment or winback emails? I want to be able to show the customer’s points earned or existing points in an email. 

4
Dov
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Email Templates and Coupons

Email Builder Issues - Will Not Save Design Properly

I’m using the old email builder and having an issue where sections are not being saved in the proper location. I position a text section in a specific spot in my email and when I Save Content it just reverts the section to some odd location. I cannot get it to save where I want it to no matter what I try. I tried cloning and editing the email, deleting the section and recreating, clearing cache, changing browsers, etc., but nothing works. The section just saves in a different spot EVERY SINGLE TIME. Please help, thanks!

4
stephen.trumble
Community Manager
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Campaigns and Flows

Why does the Abandoned Cart for Woocommerce have 'Started checkout zero times since entering this flow' as part of the trigger?

I am just launching my first abandoned cart flow for my woocommerce store and the default Abandoned Cart Standard flow has these triggers set. I get the first two triggers and why they are there but can’t comprehend why the last AND trigger “started checkout zero times since entering this flow” is being used. Wouldn’t this trigger exclude everyone from my flow since trigger 1 is “started checkout”? I believe it’s a trigger to prevent re-entering the start of the flow but I’m still confused. Can someone explain to me what this is doing and if there is a better way? Thanks  

3
Taylor Tarpley
Community Manager
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Sign-up Forms

How to send same unique coupon code for Email and SMS in Multi-step signup form?

I’m new to Klaviyo and just getting my multi-step signup form setup for email and sms opt-in using the default Klaviyo form. How do I send the same unique coupon code to the user if they opt-in for both email and SMS through the signup form? I imported unique coupon codes to Klaviyo already. I don’t want to send the user two different coupons; they should be getting only one coupon code sent to both email and SMS. 

3
J
Contributor I
1 year ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Campaigns and Flows

Can I create a Conditional Split for Email Subscribers Who Came From Specific Page URL?

I am collecting email subscribers from various offline events. They will scan a QR code or visit a URL at an event and be sent to a landing page (on my website) for the specific deal I want to offer (i.e. 10% off, free consultation, $10 gift card, etc.,) so I created a LIST for offline email subscribers and I am building the welcome series for them but unsure how to setup the conditional split for which offer the user will receive. The offer they get should be based on which URL on my site they last visited or was referred from. How do I do this? I tried conditional splits but didn’t see an option for last visited or referral link that allows me to specify the exact url.  Example: Attendee at an event sees my 10% offer and visits my website url (website.com/10code) and subscribes to my “Offline Event Subscribers” list which triggers a welcome email with 10% off. Another attendee at a different event sees my $10 gift card offer and visits my website url (website.com/10giftcard) and subs

2
Taylor Tarpley
Community Manager
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Accounts and Settings

Is there a Klaviyo User Permission that Disallows the Export of Things in My Account?

Does Klaviyo offer a user role/permissions that disallows a user from exporting/downloading my email subscriber list? I have an email consultant who wants to do an audit of my Klaviyo and I need to set them up so they have view-only access to my Klaviyo account but they will NOT have access to export/download subscriber profiles for obvious security reasons. 

1
Bobi N.
Partner - Platinum
2 years ago
G
Problem Solver I
GoodVibes123Problem Solver I
asked in Email Templates and Coupons

How to convert a html email template to work with Klaviyo?

I know that importing a standard HTML template into Klaviyo breaks the drag-and-drop feature and editor capabilities but surely there is a way to edit/modify existing HTML email templates to work with Klaviyo’s editor, right? I saw the workaround tutorial on how to add blocks to existing email templates but that doesn’t solve the true issue of being able to edit the existing blocks in an imported HTML template. So the question is, why not? How can this be done on a scalable level? 

1
David To
Klaviyo Employee
2 years ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.