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[Ask the Experts] How Artificial Intelligence Drives Real Results

(Thu, 25 Apr, 3:00 pm)

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Topics started by Stela

4 Topics

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StelaContributor II

asked in Email Templates and Coupons

Dynamic coupons restricted to one per customer per product

Hi everyone, I’m using dynamic coupons to offer free replacement product to customers with known product issues in the past.I’ve restricted the coupon code to a specific collection. However, in this set up within Klaviyo, if a customer orders more than 1 product of that collection in the same order then the entire order is for free. I’d like to restrict it to one product per customer for this collection. Is there a way to achieve this?Edit: A little after creating the coupon in Klaviyo in also appeared in Shopify. There the settings are limited to 1 per customer and 1 time use of code. Now instead of the “minimum purchase requirement” I need something like “maximum”. Any ideas from the community?

1 year ago

StelaContributor II

asked in Analytics and Deliverability

URLs missing in link activity campaign report

Hi lovely people,I’ve noticed in my last few campaigns Link activity is missing - I have the overall click figures but not the URLs. This happened both on A/B tests and non-A/B test campaigns. I want to compare exactly clicks between two or more different URLs used and this piece of info is missing. Has anyone experienced the same?

2 years ago

StelaContributor II

asked in Analytics and Deliverability

Customise Email Performance Review dashboard

Hi all,I’ve seen in one of the help centre articles the following screenshot showing this dashboard above the list of campaigns in the Campaigns tab. In my Email performance dashboard there’s the 4th item: Revenue per recipient missing, I have the first 3. Is there a way to add it? I’ve been browsing through articles and menues with no luck.Thanks!

2 years ago

StelaContributor II

asked in Campaigns and Flows

Image links and alt text in the new editor

I’ve started using the new editor and facing the following: If I have multiple images in the template they all update to the same alt text and link and it’s impossible to set different values for each image. Has anyone else seen this or found a way around? It’d be too late to switch to the old editor last minute and it’s important to have several links in my campaign.

2 years ago

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