Topics started by TM_Ire

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TM_IreProblem Solver I

asked in Campaigns and Flows

How to trigger a new flow based on click behaviour.

I have set a welcome flow, and the last email contains a series of banners. Basically, users have to click on the banner of their interest and from here a new flow will start. (the click on the banner is the trigger that launch the new flow). After reading this article (https://help.klaviyo.com/hc/en-us/articles/115005255248-How-to-Use-Links-to-Collect-Information-About-Your-Recipients) each banner has the following link string:{% update_property_link 'preferencelead' 'Outdoor' "LINK" %}where Outdoor changes according to their interests.I have then created a new segment that defines the "property". The idea is that IF users click on "outdoor banner" then they are associated with the "Outdoor" property.The other flow has the following trigger "People will enter this flow when they Join LEAD Preferences = Outdoor" but I have notices that my test emails will not populate the flow.What I have doing wrong? See attached:

2 years ago

TM_IreProblem Solver I

asked in Integrations and Reviews

How Can I Integrate Offline Sales - Flows

Is there a way to connect/integrate Klaviyo with our CRM Software (SAP)?In addition to our online sales, our idea is to follow up our offline sales with emails (Cross-sell flow | Reviews Flow | Customer vs. Non-Customer Flow | Remind People to Purchase Flow, etc.).I guess the quickest way is to export off line sales onto a spreadsheet file that will be connected to Klaviyo automatically. Has anyone found another solution?Thank you

2 years ago

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