Topics started by RedPhive

3 Topics

R
Problem Solver I
RedPhiveProblem Solver I
asked in Integrations and Reviews

Google Analytics 4 tracking issues

We have event tracking setup using GTM (Google tag manager) and the suggested code on klaviyo’s help page. (https://help.klaviyo.com/hc/en-us/articles/115005077027-How-to-Configure-Google-Analytics-Goal-Tracking-for-a-Signup-Form) Event tracking form views and submissions is working perfectly in Google Universal Analytics. Unfortunate this is not the case for the new Google Analytics 4. These events are not showing up in reports. This will be a problem when Universal Analytics stops processing data. Has anyone found a way to track klaviyo form events in G4?

4
N
Contributor I
1 year ago
R
Problem Solver I
RedPhiveProblem Solver I
asked in Analytics and Deliverability

Custom metric for page views

I'm trying to use the Klaviyo API to add custom metric when a particular page is viewed. I have followed the instructions from the klaviyo post here:https://help.klaviyo.com/hc/en-us/articles/360059075151-How-to-create-a-custom-viewed-page-metricbut the custom metric isn't being counted.The reason we need this is to determine which users have completed checkout for an abandoned cart flow. The default Klaviyo flow won't work with our application because some payments are not done immediately. For example interac e-transfers, our customers will still receive an abandoned cart email after they have successfully checked out.If we can create a metric on users who have or have not visited our Woocomerce "thank you" page we can accurately target them with an abandoned cart flow.We could add a filter to the flow to make sure only those who didn't visit that thank you page in the last few hours would be targeted.There's a section in the tutorial that recommends using a UTM parameter to test the

4
Brian Turcotte
Community Manager
1 year ago
R
Problem Solver I
RedPhiveProblem Solver I
asked in Integrations and Reviews

Woocommerce # of orders custom property in klaviyo

I would like to have a custom property that has a subscribers # of orders through our Woocommerce store.So when a customer completes an order it would update that property by one each time.The final goal is to use this property value for blocks in my email templates. Depending on the number of orders a different offer would be shown.I’m trying to use zapier to set this up but run into a problem with the required “subscriber” data field.

7
Dov
1 year ago

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