Topics started by Lela

2 Topics

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LelaContributor I

asked in Integrations and Reviews

Few issues

Hi,I have a few issues I hope someone could help me with. First, I updated the templates of my Thank you for your order flow, but for some reason the old email are still sending. Any idea why? Secondly, on the same email flow I was updating the tigger for only 3 collections, but when saving I get the error 403 and 404. I did a quick research on how to solved this, so I landed on this article but when trying to create a private API it says “Unable to create key. Thannk you for any help or support to point me in the right direction :)

1 year ago

LelaContributor I

asked in Sign-up Forms

Why aren't my Shopify subscribers receiving my discount emails?

Hi, I have seen a response about this before, but for some reason, I don’t seem to find the solution now. I have a flyout form on my site which is working fine, and customers subscribing from there are added to my klaviyo list, but customers subscribing on the footer form on another one I have at the centre of the home page, are added to the list but are no receiving the subscribe discount information. I think the only thing missing, is adding the snipped code, but I don't know exactly where. Could someone please point out me in the right direction?Thank you so much!

2 years ago

New Topic Guidelines

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