Topics started by Fransal

4 Topics

F
Contributor I
FransalContributor I
asked in Campaigns and Flows

Flow previews populating eligible recipients?

When you go into flow email preview mode, will the preview only populate with people who are eligible to receive that email based on the triggers? I’m having an issue with one of my flow splits where the emails are supposed to just be sent to women, but it looks from the preview email events that men are also being sent these emails. 

1
Mailbox Manny
Partner - Silver
1 year ago
F
Contributor I
FransalContributor I
asked in Campaigns and Flows

Showing dynamic content blocks category

Hi,I’m trying to create a product block only to show when a person has recently browsed the homeware section of our site. It is a homeware and clothing store so it doesn’t make much sense to show clothing as recommended items when they’ve browsed homeware and vice versa.I’m going into the preview mode and seeing that {{ event.Categories.5 }} is ‘homeware’ so i’m trying to show a dynamic product block based on that, but it doesn’t work, it just keeps on still showing clothing items. I’ve successfully managed to just show blocks based on the person’s sex using the person|lookup:'Sex' = 'Female' variable, but for some reason just can’t get this homeware category to work. Something i’ve also noticed is that the category number sometimes changes depending on the preview, it was 5 in one preview and then in another the category 5 was Trousers. So do I need to put the text homeware in rather than the category number? The store has multiple iterations of homeware, like homeware candles for ins

3
F
Contributor I
1 year ago
F
Contributor I
FransalContributor I
asked in Campaigns and Flows

Is there a way to show a specific category of products in an email?

Hi,I’m trying to create a product block only to show when a person has recently browsed the homeware section of our site. It is a homeware and clothing store so it doesn’t make much sense to show clothing as recommended items when they’ve browsed homeware and vice versa.I’m going into the preview mode and seeing that {{ event.Categories.5 }} is ‘homeware’ so i’m trying to show a dynamic product block based on that, but it doesn’t work, it just keeps on still showing clothing items. I’ve successfully managed to just show blocks based on the person’s sex using the person|lookup:'Sex' = 'Female' variable, but for some reason just can’t get this homeware category to work. Something i’ve also noticed is that the category number sometimes changes depending on the preview, it was 5 in one preview and then in another the category 5 was Trousers. So do I need to put the text homeware in rather than the category number? The store has multiple iterations of homeware, like homeware candles for ins

1
Taylor Tarpley
Community Manager
2 years ago
F
Contributor I
FransalContributor I
asked in Accounts and Settings

Can't bulk suppress profiles

I have two issues: Number 1 - I linked up Mailchimp with the Klayvio account and synced the contacts, but in Klayvio it’s not showing people who have unsubscribed as suppressed? There is no one in the suppression list for that segment. Number 2 - when I try and do a manual suppression Klayvio is not giving me the option to bulk upload a suppression list. The button which should say ‘upload a CSV file’ is not there, only the button which allows you to upload individuals to the suppression list. Can anyone help me out?

1
Bobi N.
Partner - Platinum
2 years ago

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