Topics started by nabilah

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nabilahContributor I

asked in Integrations and Reviews

Viewed Product & Add to Cart not working

Hi there,I can’t seem to figure this out after reading other discussions’ on ATC and Viewed Product. I’ve just added the Viewed Product code and Add to Cart code to my client’s Shopify store but both of these events do not seem to work. Here’s the screenshot of the codes: (ps. I got the add to cart ID by following these steps) I’ve also tested it with putting the ?utm_email=example@gmail.com at the end of the store’s url but it didn’t trigger any of these two events. Also, the store also has other product pages as shown below. Do I need to insert these codes in all 4 pages? Please let me know if I’m missing a step or did this incorrectly. Thank you!

1 year ago

nabilahContributor I

asked in Integrations and Reviews

Confusion between API integration and pre-built integration

Hi there,We’ve integrated our Shopify store with Klaviyo and have also set up website tracking. We’re planning to add the “Viewed Product” and “Added to Cart” events sometime soon. We plan to set up a Welcome Series flow, Abandoned Cart flow, Browse Abandonment flow, and Post-Purchase flow. My question is that, is the pre-built integration between Shopify and Klaviyo enough to set up these flows or do we need additional integration via API?

2 years ago

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