Topics started by Vbeebs

16 Topics

V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

Is there a way to add a poll in my email?

If someone could help me answer this in a detailed way for an intermediate Klaviyo user that would be really helpful!!!I am just wondering if this is possible and how to do it! Thank you so much in advance!

12
M
Contributor II
2 months ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

How do I ensure that my logo shows up the right colour in Dark Mode and Light Mode on people's mobile devices

Hey there! Just went to send myself a preview email and noticed that my Logo shows up in black text on a dark background when on Dark Mode. I want it to show up black on Light Mode and White on Dark Mode. How do I achieve this? For reference I have attached images. 

1
stephen.trumble
Community Manager
9 months ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Email Templates and Coupons

How do I make my button block and content block line up?

I am not sure why I can make a border around my content block but I can’t seem to doit for my button block. Currently, my email looks very silly and I would like to line it up so that it isn’t taking up the full width of the email.

1
Taylor Tarpley
Community Manager
9 months ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

How do I remove border on only my hero image?

Saw that everlane sends their campaigns without a white border on their first image. I think it looks clean and I want to re-create that on my end. How do I do it?  

1
ebusiness pros
Partner - Silver
10 months ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Lists, Segments, and Profiles

How to create an unsubscribe segment to clean my contacts (sunset flow)?

Hey! I feel like this is such a silly Q, but I am going to ask it anyway. I have a sunset flow set up for my unengaged people. But what I want to accomplish is suppressing those that unsubscribed. So I made a segment where my criteria is as follows:I feel like this is not correct...but maybe it is? Please help, homegirl just trying to clean her account up. Thanks!

4
David To
Klaviyo Employee
11 months ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

Is there a way to automatically add someone to a list/segment from an email campaign?

Hi there!Okay, so I have seen this done before by other brands. They send an email and ask if we want early access to something and ask us to click a button if so. So I click the button and follow the link to a back-end looking page that says I have been added to the list. Is there a way to do this through an email campaign? I just want someone to click a button and be added to my segment. Thanks!

1
retention
Partner - Platinum
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Email Templates and Coupons

How do I optimize this image for web and mobile?

Hey! Okay, so I have a GIF embedded in my email and I want the text to look as it does for mobile on desktop (more aligned and all). How do I get it to look aligned on desktop and mobile. Thank you!

7
stephen.trumble
Community Manager
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

Can I still add pre-written text to a reply email?

Hey! I know that in the old editor there was a way to create a response email so that when people responded to my email all they had to do was hit send and not have to type anything. Is there a way to do this in the new editor? I’ve been looking but can’t find anything.

2
V
Active Contributor II
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

Tips on best way to optimize a video as a GIF for email?

Hey! So I have a lot of video content that I could turn into GIF’s for email. The issue is that my video files are super large so my GIF has to be like .2 seconds to be an “okay” size for email. Does anyone have any tips on how to make video files smaller?I typically use EZ Gif for when I create gifs. Thank you!

3
R
Contributor I
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Lists, Segments, and Profiles

How do I see my total number of email unsubscribers?

Hey! I am trying to find the number of unsubscribers for the month of September. Do I create a list? Or is there an easier way to see this? Thank you!

2
V
Active Contributor II
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

Why is this flow skipping over certain users?

Hey friends! :) So I was going through and checking my flows and realized that the Unengaged flow is skipping a lot of profiles. I am hoping you might be able to tell me why it’s skipping so many...and what is happening to those profiles…? Are they being suppressed at the end of the flow? 

3
Bobi N.
Partner - Platinum
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Accounts and Settings

How do I see my average open rate for people in a certain City or State?

Hey! So I created this report to try and see my average open rate in Toronto...and I don’t think it worked? The answers are like: 1 or 1.23 and I am just confused as to what this means. Hope someone can help me! 

2
V
Active Contributor II
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Lists, Segments, and Profiles

After Creating A Custom Unsubscribe Page How Do I Create Segments For People Who Have Selected Their New Propertes?

Hey so I just went through Klaviyo’s how to create a custom unsubscribe page—bums me out that it’s only possible knowing how to code. Anyway, I just tried to make a segment for people who want to change their preferences to only hearing from us 2x a week, 1x a week, 1x a month. I am assuming because I just created the Custom Unsubscribe page, and there is no one with the properties yet, I cannot actually go ahead and create the segments? Is that so?Thanks so much for your help!

2
stephen.trumble
Community Manager
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

How do I line my image up with my text in a block

Hello!Okay, I have always struggled with this and my work around has been to simply create this look with an image and simply insert the image into my email. However, I really want to lear how to level my image and text so that the text matches the height of the image on mobile and desktop. Here is what this looks like on mobile: It is almost even (the text to the image)  And this is what it looks like on Desktop: Just awful. the text is nowhere near being level with the image.  Please help!

1
Taylor Tarpley
Community Manager
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Campaigns and Flows

How do I create a recently purchased block?

Hey y’all!So I am in the middle of creating an upsell email and I am curious, can I add a recently purchased block to my email? The idea is that I want to personalize the email and suggest other products that would compliment their previous purchase.Does anyone know how I could do this? 

2
Omar
Partner - Platinum
1 year ago
V
Active Contributor II
VbeebsActive Contributor II
asked in Lists, Segments, and Profiles

Why are their multiple dimensions for one product?

Okay firstly, I am not sure if the drop down menus in my screenshot are ‘dimensions’ but that’s what I am calling them until someone corrects me :) What I am attempting to do below is create a segment of people who have purchased a certain product, our Kendal Pant. The issue here is when I selected the dimension: “Kendal Pant” the segment only generated 34 people, which is completely inaccurate. So what I was starting to do was add each and every single variant of the Kendal Pant as an “OR”—which you can see I was doing in the screenshot with the “Kendal - Bone - 2XL” ‘OR’ and so on...Am I creating more work for myself? Is there an easier way to do this? And is there a way to ensure that there is only one dimension per product?Sorry if this was confusing. Would appreciate any help! Cheers 

3
stephen.trumble
Community Manager
1 year ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.