Topics started by Wade B.

6 Topics

W
Contributor I
Wade B.Contributor I
asked in Integrations and Reviews

Setting up a dynamic review feed from Junip

Hi team.We have Klaviyo flows set up with dynamic reviews feed developed in a table based on Stamped.We have now decommissioned stamped and moved to Junip and need to set up a dynamic review feed of 4-5 reviews.Is there a how to or guide on how to set this up using Junip?

1
Brian Turcotte
Community Manager
6 months ago
W
Contributor I
Wade B.Contributor I
asked in Campaigns and Flows

Conditional split working randomly

I have a thank you email flow for customers that have purchased one of two products that should receive different how to use emails.I have used a conditional split so if the purchase product A they get product A - How to use Product A email and if they purchase B they get a product B How to use Product B email. The problem is it seems that Product look like its working with hundred s being sent and a few skipped however Product B which should have hundreds because sales are about 50/50 is just getting a handfulI did set another email further on in the flow to manual could that edit have impacted the earlier flow emails? 

2
Omar
Partner - Platinum
8 months ago
W
Contributor I
Wade B.Contributor I
asked in Email Templates and Coupons

Help - Just sent a campaign and dynamic coupon code is not working?

I have a campaign that has been sent and customers are telling my the coupon does not work and it shows the code and prefix but not the actual unique code. How can i stop the campaign and or trouble shot whats causing it.

4
Taylor Tarpley
Community Manager
11 months ago
W
Contributor I
Wade B.Contributor I
asked in Email Templates and Coupons

How do Dynamic coupons display?

We are about to start sending flows and campaigns and want to use dynamic coupons.Do the coupons display the unique number and then the coupon name like 12345678Welcome10 or does it display a different way?  

2
W
Contributor I
1 year ago
W
Contributor I
Wade B.Contributor I
asked in Campaigns and Flows

Capturing extra information from customers with a survey style form in Klaviyo

We have a growing customer base but have limited knowledge on why they are rating us so highly. We would like to send an email with a simple 7 questions survey that we can then use to match with their customer records.We use to use forms in Privy but not sure whether that can be done natively in Klaviyo or we need an integration. Any help would be appreciated.

1
Dov
1 year ago
W
Contributor I
Wade B.Contributor I
asked in Campaigns and Flows

Why are my browse abandonment not sending

I am new to Klaviyo and have set up a browse abandonment and cart abandonment work flows but not the welcome series as we are still preparing to migrate from another system.The problem is our browse abandonment does not send to anyone and we have 30,000 visitors per month to our site.We only have 1 product with 2 models one model for the US and the other model for Australia.The browse abandonment flow only has one email that should send after 2 hours. and the abandoned cart has 2 emails one after 4 hours and the next after 20 hoursBelow are the details. Browse Abandonment  - 1 email only after 2 hours. Last 30 days statsTriggers - After someone Viewed Product. Only include someone if has Checkout Started zero times since starting this flow and has Stats - Waiting = 0 reviewed= 0 delivered = 0 Skipped= 0 Abandoned Cart - 2 emails only  | email 1 after 4 hours and email 2 after 20 hours Last 30 days statsTriggers - After someone Checkout Started. Only include someone if has Placed Order 

6
W
Contributor I
1 year ago

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