Topics started by dharmeshsb

3 Topics

D
Contributor IV
dharmeshsbContributor IV
asked in Campaigns and Flows

Setting annual email flows based on specific fixed dates

Hey guys as I understand you cannot trigger an email flow annually on a specific date. For example in an email flow:1st of January - Happy New Year 8th March - Happy Women’s Day 25th December - Merry XmasCurrently there is no way to do that.Email campaigns won’t work for me as I have 27 dates to fill the year with these automations.  Would this be a suitable workaround?Set a custom property as “NewYear” with value “2023-01-01” for every contact in list Then count the number of days with a time delay  For example to send emails every 15th of January, the time delay would wait 14 days from date of “NewYear” property to trigger an email every 15th of January every year. Naturally 1 extra February day will mess up the flow every 4 years so will need to be adjusted twice every 4 years. Would this work?

16
M
Contributor III
1 year ago
D
Contributor IV
dharmeshsbContributor IV
asked in Campaigns and Flows

Emails stuck in flow

Hey everyone, I changed my flow to repeat monthly and it seems that the test list is stuck on the 30th of June and didn’t actually send any emails. It says 2 emails waiting. EmailAutoStartDate is 1st of March 2022 Is there any reason why the email was not delivered to the 2 recipients at the start?  

3
Mailbox Manny
Partner - Silver
1 year ago
D
Contributor IV
dharmeshsbContributor IV
asked in Campaigns and Flows

Automating contact entry on date-based flows

Hi,  I have an EmailAutoStartDate set to 03/01/22. As you can see in the tests below, none of the flows were populated despite Klaviyo’s mention of “Klaviyo checks if someone qualifies for a flow daily via a check that runs a full day in advance.“ in this article https://help.klaviyo.com/hc/en-us/articles/360054240252.  I need contacts to enter this flow automatically without any manual intervention via manage flow > back-populate. Now the question is how do I do this:I change the flow tigger to repeat monthly (as shown by green arrow) instead of yearly so every month new contacts enter the flow? Or there are other ways to achieve this automation? 

1
David To
Klaviyo Employee
1 year ago

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