Topics started by Alex_27

4 Topics

A
Contributor I
Alex_27Contributor I
asked in Campaigns and Flows

Building product attribution report

Hi everyone. Is there anyway I can build a report that will show which flow/campaign a product sale can be attributed to?Any help would be much appreciated.Thanks Alex

3
David To
Klaviyo Employee
1 year ago
A
Contributor I
Alex_27Contributor I
asked in Developer Group

Why isn't Line items showing in my event data for my Woocommerce Abandon Cart email?

Morning All, I am setting up an abandon cart flow for a WooCommerce store. However when building the dynamic table the data ‘line items’ isn’t appearing in recent events. I have set up this before on Shopify and had no problems. The store is new and we are testing checkouts before we go live. Any help would be greatly appreciated!  

1
Taylor Tarpley
Community Manager
1 year ago
A
Contributor I
Alex_27Contributor I
asked in Campaigns and Flows

High campaign unsubscribe rates

Hi guys.I am seeing high unsubscribe rates on my campaigns. anywhere from 1.3-2% which I am told is ‘alarming’.I have taken measures to combat this - double opt in, list cleansing, only sending to ‘highly engaged’ segments and I have even included a message on the newsletter sign up that sets the expectancy of when the user will receive emails. Campaigns are always on brand with the content reflecting the subject line and our business. Despite this we still get high unsubscribe rates and I’m worried this will affect deliverability. All other metrics such as click rate, open rate and order rate all perform in the good to excellent category. one reason I have entertained is that people are using our ‘sign up offer’ and then unsubscribing after a few more emails.does anyone have any similar experience/advice?

4
Edgar Emmanuel
Problem Solver III
1 year ago
A
Contributor I
Alex_27Contributor I
asked in Email Templates and Coupons

Adding an 'order details' dynamic block using new editor.

Hello, I am trying to add a dynamic block to an ‘order status’ flow which will show the product the customer has ordered. I am familiar with how to add an abandon cart block in the new editor as Klaviyo has a step by step guide, but find myself stumped when it comes to doing anything else! If anyone could point me in the right direction that would be great :)p.s I find it really frustrating that their isn't  a universal template for dynamic blocks and/or you cant take pre-built blocks from old templates from the old editor and add to the new. For example many of the dynamic blocks that are pre-built for flows are in the old editor, but I build all my emails using the new editor (which I think is a lot more user friendly), anyone else have similar frustrations?

2
A
Contributor I
1 year ago

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