Topics started by CourtneyAcosta

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CourtneyAcostaContributor I

asked in Email Templates and Coupons

Image size for both desktop and mobile?

I am trying to create flows, but when I select our logo for the image it looks HUGE in mobile, and doesn’t let you move from side to side to view the whole image. It is fine for desktop, but not mobile - so I don’t to select “show on both desktop/mobile.” Please help!

1 year ago

CourtneyAcostaContributor I

asked in Lists, Segments, and Profiles

When exporting a list/segment to csv to import to another list, why WOULDN'T I want to include all categories? (Klaviyo ID won't map to next list.)

When exporting a list/segment to csv to import to another list, why WOULDN'T I want to include all categories? (Klaviyo ID won't map to next list.) For reference, I have a main Klaviyo account, but now am shifting to a country specific one, so I need to take all US profiles, export them from the main list and then import them to the US Klaviyo list. And I don’t want to lose any data/info. I first tried to export all categories, but when I was importing them to a new list, the Klaviyo ID didn’t have a box to check or similar item to use. It wasn’t mapped. Can someone help explain this? Do I just import everything except the Klaviyo ID? Is it because each person has a different Klaviyo ID under each Klaviyo account?

1 year ago

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