Topics started by ShannonM

2 Topics

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ShannonMContributor I

asked in Lists, Segments, and Profiles

Product filtering segments

Hi! I’m wondering if this is possible. I want to build out a filtering system for my products (they choose 3-4 key characteristics of what they want in my product) and then the website will filter through the products and show them the applicable items.What I’m wondering is if there’s any way to have an option for them to sign up for updates of products they’d like after they walk through this filtering process? So basically they’d be added to a segmented list that I can then email anytime products that match their filtering results are released?

6 months ago

ShannonMContributor I

asked in Campaigns and Flows

Managing returns and flows

Hi!I’m very new to all of this and am just wondering, let’s say I have a flow created to send a series of emails to a customer after they purchase. Is there any way to somehow exclude those from the flow who go on and end up returning the order? (My industry has decently high return rates - 15-20% is normal) so this is a good chunk of people. The emails wouldn’t make a lot of sense if they’ve returned the item. I use Shopify and we normally don’t “restock” the item but rather do a part refund as we charge a restock fee. Thanks!

1 year ago

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