Topics started by CameronHardy

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CameronHardyContributor I

asked in Analytics and Deliverability

Embedding Google Forms into an email campaign?

Hi everyone,Just a quick question really. As part of a customer feedback campaign that we want to run, I created a Google Form and wanted to embed it into my email, however, for some reason it doesn’t seem to want to work.Here is a link to a screenrecord that I’ve just done of what I can see happening:https://drive.google.com/file/d/1_EroRv7xD-K41ExwT1YTD-C1NZcuDEWX/view?usp=sharingI was just wondering if anyone could help me understand why it won’t work and if they’re any fixes for this? From what I understand by looking at the code, it seems that it is made so that if the form can’t be displayed, then it will display ‘Loading...’ instead.Thank you,Cameron

1 year ago

CameronHardyContributor I

asked in Analytics and Deliverability

Magento - Cancelled orders revenue in reports

Hi there,We’re seeing some very good metrics and figures coming through now on our Klaviyo account from our emails which I am really happy about, however, it seems that the revenue reports are picking up some cancelled orders which are making the figures more inflated than what they actually are. I’ve read another forum entry where someone had the same issue 6 months ago with their Shopify integration, and the answer they got was that it was on the developers radar and was something that the Klaviyo team would be working on fixing.It hasn’t really been a huge issue for me personally as I can easily cross reference the figures with Magento but it would be better if it wasn’t like this. I was just wondering if there is a known fix for this yet?(Screenshots can be seen below 🙂 )

1 year ago

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