Topics started by AnnaE

9 Topics

A
Contributor III
AnnaEContributor III
asked in Campaigns and Flows

Personalisation and Dr, Mr etc

How do I prevent a person’s title - eg Mr or Dr, etc - appearing in a personalisation field? Eg, if somebody has their name as Dr Shirley Smith, adding a first name personalisation would end up with ‘Hello Dr’ instead of ‘Hello Shirley’.

2
Casperackermann
Problem Solver II
7 days ago
A
Contributor III
AnnaEContributor III
asked in Lists, Segments, and Profiles

Is it possible to see historical numbers of active profiles?

Is there somewhere on Klaviyo that I can view the numbers of active profiles in my account in, say, a particular month, or a period of time in the past? Or is it only current active profile numbers that are available to see?

3
kaila.lawrence
Community Manager
3 months ago
A
Contributor III
AnnaEContributor III
asked in Campaigns and Flows

Hasn't been in flow in the last X days

What is best practice when using the ‘Hasn't been in flow in the last X days’ filter in abandoned basket and abandoned browse flows? What’s the best time period to use? I have my basket set to 24 hours and the browse set to 10 days.

1
Ashley I.
Partner - Silver
9 months ago
A
Contributor III
AnnaEContributor III
asked in Campaigns and Flows

$source value

If a $source value is -6, what does this mean?  

3
K
Contributor I
10 months ago
A
Contributor III
AnnaEContributor III
asked in Lists, Segments, and Profiles

Deleted profile list

I have deleted a number of profiles, and until recently was able to see a list of these. Now, however, when I go to Account - Deleted Profiles, it says there is no data available. What’s happened to this list?

3
Dov
1 year ago
A
Contributor III
AnnaEContributor III
asked in Developer Group

Back in Stock flow for discontinued products

I have a Back in Stock flow that seems to be working fine. However, what happens if a product gets discontinued? Would interested customers get an email that tells them the product they were interested in is now unavailable? Or would they just stay on the waiting list?

2
A
Contributor III
1 year ago
A
Contributor III
AnnaEContributor III
asked in Campaigns and Flows

Cancel Back in Stock report

How do I cancel a Back in Stock report? I have 2 notifications a day and only need one! Also, another two members of staff get the reports and I don’t want to cancel theirs.

3
A
Contributor III
1 year ago
A
Contributor III
AnnaEContributor III
asked in Lists, Segments, and Profiles

Soft opt-in via check out

We collect potential subscribers to our newsletter via a ‘soft’ opt-in at check-out, ie, if they don’t check a particular box, they come through to Klaviyo and can be identified by their not being in either of our subscriber lists and having ‘subscribed is true’. I have created a segment to collect these, and can then create a corresponding list. How can I then ensure this list triggers a double opt-in sequence of emails? Many thanks.

2
A
Contributor III
1 year ago
A
Contributor III
AnnaEContributor III
asked in Campaigns and Flows

Sending flows to non-subscribers

Hello all. This may have been asked before - if so, my apologies but I can’t find anything on the forum so far that helps. My question is - can I send flows to people who have active profiles but are not subscribed to our newsletter?

1
In the Inbox
Partner - Platinum
1 year ago

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