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New shopify products doesnt show in an activator filter

  • October 21, 2025
  • 1 reply
  • 19 views

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Im creating a new flow where I have to set an activator filter by products, the thing is that my new products doesnt show in the list, only the old ones. I already checked the integration and I already re- sync with shopify and nothing.

Could anyone help me?

 

Thanks a lot

Best answer by Bobi N.

Depending on what metric you are trying to use it may not show because that event may have not happened yet for that product. For example if you using Placed Order and no one Placed Order for this new product yet it won’t show until someone does, and same goes for Started Checkout or Added to Cart metric.
The suggestion here is to place a fake order yourself and then cancel it and then it should be available to pick from the options.

1 reply

Bobi N.
Partner - Platinum
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  • Champion & Partner
  • Answer
  • October 22, 2025

Depending on what metric you are trying to use it may not show because that event may have not happened yet for that product. For example if you using Placed Order and no one Placed Order for this new product yet it won’t show until someone does, and same goes for Started Checkout or Added to Cart metric.
The suggestion here is to place a fake order yourself and then cancel it and then it should be available to pick from the options.