When I send a test email the name (brand) at the top of the email is dispalyed in bold. I want to change the name of this. I have tried changing the name by going to Account > Contact Information > Organization. and changing it there, then saving it, but it hasn’t changed when I send a test email.
Was this test email built out before you updated your Organization name? If so then this is an expected behavior as changes are not retroactive. This means that for all existing emails you have built out you’ll need to manually update their sender name. Going forward however, all new emails you built out will be using your new default sender name/organization.
Was this test email built out before you updated your Organization name? If so then this is an expected behavior as changes are not retroactive. This means that for all existing emails you have built out you’ll need to manually update their sender name. Going forward however, all new emails you built out will be using your new default sender name/organization.