Hi all,
My double optin mail is delivered in spam folder of customers. Not the other mails from the flow. Anybody knows this problem ?
Hi all,
My double optin mail is delivered in spam folder of customers. Not the other mails from the flow. Anybody knows this problem ?
Best answer by DishaM13
Hi
Thank you for sharing the query with us!
When double opt-in emails are delivered to customers' spam folders, it can be due to several factors, including the email content, the sender's reputation, or the email service provider's filtering rules. Here are some steps you can take to address this issue:
Check and Improve Email Content:
Verify Email Authentication:
Whitelist Instructions:
Test Email Deliverability:
Review Klaviyo Settings:
If the issue persists, contact Klaviyo support for assistance. They can help review your account and provide specific recommendations based on your setup.
Hope this helps!
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