I have a multi-step form to collect a user’s name, mailing address and e-mail to request a printed catalog by mail. The first step of the from is a pre-engagement step - basically YES or NO are they interested in a catalog. YES moves to the next step of the from to collect their info. NO closes the form.
The exact same setup as shown here: https://help.klaviyo.com/hc/en-us/articles/4404256496283#h_01HAT3AGC6X0BD4CAHV7800MG0
However I am getting an alert in the first step of my form “Add input field to collect profile properties.
This form submits to list but doesn't collect information from visitors on all devices.” I think this alert is because the YES button is to move the next step, but is not collecting any information about the user? Does Klayvio not function well with buttons that are just to move to the next step of the form, not to collect info? The help guides seems to explain that this is possible. What am I missing here?