How to make sure sign-up forms are shown only once

Hi @Lien Mamzel ,

Welcome to the Community! Thank you for the great question about Sign-Up Forms.

In addition to enabling the “Don't show again after submit form or go to URL action” setting, you can also control the time interval between when a user would see the form again after closing it. This is set via the “Show again X days after closing” field:
 

If you currently have this set to 0 days, the Sign-Up Form will reappear for a user upon every new session. I would recommend pushing this to 30 days if you are seeing that the form is displaying too frequently for those who have not submitted it yet. 

If this option is not set to 0 for you, but you still see the pop up appear every time you open a new page, please test it in a incognito browser and clean your cookies.

In addition to this, I would recommend enabling the “Don’t show to existing Klaviyo profiles” targeting behavior so that anyone who is already subscribed to your list will not see this form on the site. 
 

There are two other great threads here on the Community that speak further on these settings:

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Hope this helps!

-- Ashley Ismailovski

Is it possible there’s a bug in Klaviyo? ‘Cus where you have to enter a number of days for the form NOT to be shown again after closing it, the question mark shows an explanation that says “how often a form will display to the same visitor”.

After changing this number from 15 to 1, the form now only displays one more time after being closed. 

I’m having the same issue. My Sign Up form keeps popping up. It’s pops up every other click on the my site. 

I set it to show again after 30 days and checked the box “don’t show again after submit form or go to URL action”.

I had to set it to draft mode to stop it from constantly popping up.

Any other ideas on how to get this fixed?

@Taylor Tarpley Now I’m even more confused.🙈

You say that if it is set on 1 day it will be shown once a day. That - in my opinion - is not the same as  a form that will only be shown again 1 day after closing.🤔

And in another comment you say this has to do with targetting the behavior and whether or not a visitor has agreed on gathering cookies. 🍪

One should not depend on the other when chosing how many times you wont to show a form after it is closed.

Why is’nt there an option to choose if you want to show it based on behavior/cookies or just based upon the fact that the form has been closed/submitted❓

Hope you don’t mind me asking some more input/feedback on this topic. We’re just eager to learn and profit from using the forms

Kind regards, Lien