Skip to main content
  • EN

Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,204 Topics
  • 3,333 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
  • 0
  • 5
shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
  • 6
  • 7
ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
  • 2
  • 24
1204 Topics
R
Redo MediaNew Member
asked in Sign-up Forms
Subscribers filled popup but teaser does not disappear.

We created a popup for our website and also have a teaser setup, but even after a user subscribes the teaser still shows which is ridiculous. Is there a way around it? Because we could not find any.

1
Ashley I.
Partner - Platinum
1 month ago
S
Contributor I
samalmondContributor I
asked in Sign-up Forms
Can you add a subscribe form to an email flow?

Hey guys, Hoping someone can help me here. A client of mine has a decent email database, but when they set up the sign-up form on their website, something hasn’t connected with the consent.As a result they don’t have consent to email most of their database. Is there a way to send a one-off flow with the option to “officially” subscribe? I was trying to work out if there’s a way to embed a sign-up form, and maybe offer a discount? Appreciate any help or insights! 

1
chloe.strange
Community Manager
1 month ago
L
Contributor I
Little GiftiesContributor I
asked in Sign-up Forms
How to delete a subscribe page

Hi there,I want to create a waitlist for my Christmas products on Shopify and have decided to use a subscribe page to do so. I created one, but now it is not working and I want to delete it. Unfortunately, I can’t see a way to delete it now. Is someone able to assist? Kind regards.

1
bluesnapper
Partner
1 month ago
S
Contributor I
sven88Contributor I
asked in Sign-up Forms
How to create a sign up form that requires a password to continue to step 2?

Would love to create a form that asks for a password and when the correct “password” is entered the user is taken to step 2 which displays a promo code. In other words, the email/phone field would be replaced by a password field and only a specific word would be accepted.Is this possible?

1
ArpitBanjara
Principal User I
2 months ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Text in der Anmeldebestätigung ändern

Anmeldebestätigung: Text ändern.  

1
chloe.strange
Community Manager
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Error nach Formular ausgefüllt

Bestätigung, das Formular erfolgreich ausgefüllt, zeigt error  

1
chloe.strange
Community Manager
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
wiederholen Mal das Formular ausfüllt -> Rückantwort

ich möchte, dass ein Lead, wenn das Formular zum wiederholen Mal das Formular ausfüllt, die Info bekommt, dass er bereits angemeldet ist und bekommt eine Email mit dem eigenen bestehenden Rabattcode.

1
chloe.strange
Community Manager
1 month ago
A
Contributor I
avidagencyukContributor I
asked in Sign-up Forms
Klayvio Pop ups

How do you get this in your pop up form, i imagine it is just buttons and on the click it puts them in a list that represents the button but is there a way to do it with segments etc? 

1
Bobby
Partner
1 month ago
A
Problem Solver III
ashgc1997Customer Champion
asked in Sign-up Forms
Embed Form loading slowly

I embedded a Klaviyo form on a Shopify page the form is taking sometimes 30 seconds to appear on various devices.https://gympluscoffee.com/pages/varsity-collection-coming-soonAny insights on how to improve?

1
Sales Impact
Problem Solver IV
1 month ago
A
Contributor I
aberghmnContributor I
asked in Sign-up Forms
Sign up forms language

Hi, I have a multi-language store, and I am in the process of creating my sign up forms. Is there a option to make these sign up forms and welcome forms in different languages? Or automatically go to the language based on the one selected by traffic on my website? What is the best approach here.. Please let me know, and would appreciate it very much if someone helped me out. Thanks,Axel

1
Taylor Tarpley
Community Manager
1 month ago
D
Contributor I
DanC1405Contributor I
asked in Sign-up Forms
Sign-up Form Submit Rate Performance

I have been running a signup form through Klaviyo for several months.  It started out really strong at roughly 5% submit rate and then dropped to about 1.5% submit rate.  Nothing changes as far as type of traffic, nor did we change the form or anything related to the form. As a test we ran a popup form with converflow.com (and linked it up to the normal welcome flow series with klaviyo) and the next day it jumped up to a 3%+ submit rate.  I made the form basically the same as the klaviyo one. This tells me there must be some issue going on. For added context, we use woocommerce for our website. Has anyone ever seen something like this?  Its great that the converflow one is getting up double the signups, but it would of course be easier to continue using klaviyos.  Additionally, it would be great if we could get this rate back up to the 5% is was at a couple months ago. Any help would be greatly appreciated! 

1
A
Problem Solver III
1 month ago
P
Contributor I
PatrickHeckContributor I
asked in Sign-up Forms
How can I define fallback-content for a Klaviyo embedded form?

We are currently using Klaviyo with Shopify and noticed that in certain constellations, embedded forms fail to load. This is mostly related due to consent manager restrictions.Now we want to define a fallback that is displayed if the Klaviyo form fails. Is there a way to achieve this?This would be an example code:<div class="klaviyo-form-XXXXX"><div class="hide-on-success"><form method="POST" action="//manage.kmail-lists.com/subscriptions/subscribe" id="email_signup"> <input value="XXXXX" name="g" type="hidden"> <input placeholder="Your email" id="k_id_email" name="email" value="" type="email"> <button type="submit">Subscribe</button></form></div></div>The idea is, that initially the static form is shown. Then, after Klaviyo loads, it hides the “.hide-on-success” area and displays the embedded code instead. Is this possible? Does Klaviyo have any mechanisms for this, like my hypothetical “hide-on-success”?

1
P
Contributor I
1 month ago
I
Contributor I
IgorContributor I
asked in Sign-up Forms
Confirmação de inscrição

tem como eu tirar a confirmação de inscrição? Pois ativei e-mails marketing, e pelo que parece ela só aparece quando uma pessoa confirma a inscrição através de um e-mail. Tem como eu tirar essa confirmação? Para que assim meus e-mails marketing sejam enviados diretamente

1
Taylor Tarpley
Community Manager
1 month ago
G
gradyrjNew Member
posted in Sign-up Forms
Identity Verification Within Welcome Popup

Hello All!Has anyone found an identity verification solution that prevents users from signing up/receiving multiple welcome discounts? 

1
Bobby
Partner
1 month ago
J
Contributor I
jossdContributor I
asked in Sign-up Forms
How to get two embed codes to show?

On Shopify, I have two different embed codes, one for desktop only and one for mobile only.  When I put the different codes in to Shopify using the Klaviyo embed app, only one will show.On the shopify preview they work but on the live site only one works. How can I get each to show depending on whether it is for desktop or mobile? At the moment only the mobile form is showing and not the desktop form on the live website…...

1
ArpitBanjara
Principal User I
1 month ago
H
HM1965New Member
asked in Sign-up Forms
HELP! USA spam emails signing up to my database

Hi, I am hoping someone can help, I have noticed an influx in spam emails signing up to my database which has inflated my profiles in Klaviyo, they are all based in the USA and the emails are just numbers and letters @gmail.com.  Due to the sign ups, it’s meant my account now needs an an upgrade in order for me to contact support live chat/email.  I have heard other people are experiencing this, are Klaviyo addressing this or can someone support here?  Much appreciated, Holly

1
A
Problem Solver III
1 month ago
P
PRISTINE_KATHRYNNew Member
asked in Sign-up Forms
EMBDED SIGNUP FORM ON CARGO 3 SITE?

Hello,I am trying to embed the sign up form in my Cargo 3 site.I have tried every instruction I can find online, and asked Chat GPT for instructions as I am not knowledgable about this stuff.I had no problem with my old Shopify site, so my fear is that it is not possible?I added the snippet to the code (though I am not sure if it is possible to access the right place to add it?) and also the code for the form. The site is:pristine.land am also sharing below the instructions from Cargo about embeds on their site. Though i am pretty sure the info on this page has changed in the last few days as it used to mention iframe (not that I know what that means)https://docs.cargo.site/third-party-embeds Let me know any extra info I need to add. Thank you! Kathryn

1
chloe.strange
Community Manager
19 days ago
M
Contributor I
MezyBContributor I
asked in Sign-up Forms
Sign Up Form Discount Code Included On Welcome Flow

Hi there,Need some help. I've created a sign up form on the website that automatically applies custom discount code for each customer in their cart.I would also like to send this customer a Welcome email with their own specific discount code. I’ve set up the welcome flow BUT how do I include each clients specific discount code instead of a generic “welcome15’?

1
A
Problem Solver III
1 month ago
Ammzish
Contributor I
AmmzishContributor I
asked in Sign-up Forms
Multi-Step Form: Show SMS Signup if Email is Skipped

Hi Klaviyo Community,I recently set up a multi-step form to collect both email addresses and SMS subscribers. Here’s what I’m trying to achieve:In Step 1, we ask for an email address and offer a small discount for subscribing via email. In Step 2, we collect SMS subscribers by offering a larger discount.My question is: Is there a way to show the SMS signup form step if a customer decides to close the email step form?The idea is to allow customers who don’t want to provide their email to still subscribe via SMS and take advantage of the bigger discount. Any tips or guidance on how to achieve this within Klaviyo's form builder would be much appreciated!Thanks in advance for your help! 😊

1
A
Problem Solver III
1 month ago
Ammzish
Contributor I
AmmzishContributor I
asked in Sign-up Forms
Show SMS Signup if Email is Skipped or Close

Hi Klaviyo Community,I recently set up a multi-step form to collect both email addresses and SMS subscribers. Here’s what I’m trying to achieve:In Step 1, we ask for an email address and offer a small discount for subscribing via email. In Step 2, we collect SMS subscribers by offering a larger discount.My question is: Is there a way to show the SMS signup form step if a customer decides to close the email step form?The idea is to allow customers who don’t want to provide their email to still subscribe via SMS and take advantage of the bigger discount. Any tips or guidance on how to achieve this within Klaviyo's form builder would be much appreciated!Thanks in advance for your help! 😊

1
chloe.strange
Community Manager
1 month ago
lanicat
Problem Solver I
lanicatProblem Solver I
asked in Sign-up Forms
Revert to live version of sign-up form

I accidentally edited the sign-up form we are using instead of cloning it to create a new one. I did not publish the changes. Is there a way to clear the changes so I can keep the current/live form version?

1
chloe.strange
Community Manager
17 days ago
C
Contributor I
Csaba PallagContributor I
asked in Sign-up Forms
Embedded form sometimes doesnt load on Wordpress site

Hello!We have a page on our website where we embedded one of our Klaviyo sign-up forms.At first it worked without any issues, then we started noticing that sometimes the form just doesn’t load. This happens randomly on both mobile and desktop browsers, we couldn’t find any patterns relating to this occurrence.When the form doesn’t load, you can only see its borders, as seen in the picture below:Since the content doesn’t load, the borders appear as a white line.Once the page is reloaded, the form functions as it should.This is a major issue since our site visitors have no way of knowing that there should be a sign-up form where the white line is. Therefore, they will probably not reload the page and thus won’t submit our form.This is the page in question:https://mynds.ai/ingyenes-konzultacio/Could you please provide some form of solution or an explanation as to why this happens?Thank you in advance! 

1
chloe.strange
Community Manager
1 month ago
R
Contributor I
rony.cContributor I
asked in Sign-up Forms
Trouble loading multiple Klaviyo Forms on same page

Hi, I have two different embedded Klaviyo forms that are displayed based on the user's screen size, either for mobile or desktop. The correct form is supposed to be shown depending on the user's device.However, when I inspect the page in my browser, I notice that only the first form in the HTML structure is being loaded properly, while the second one remains an empty <div>.Can someone help me find a solution to this issue?Example of the structure of my <div> elements:DT:<div class="klaviyo-form-XXXXXX"></div> MB:<div class="klaviyo-form-XXXX"></div> 

1
chloe.strange
Community Manager
18 days ago
smileyrox
Problem Solver I
smileyroxProblem Solver I
asked in Sign-up Forms
My Shopify form is pulling in subscribers to profiles but not to the list specified in the integration

Hello,  Please can someone assist me. I have a pop-up on my site, built on Shopify. When someone subscribes to it, the profile shows up in “profiles” but doesn’t pull through to any list. I checked for the hidden tag and it’s in my theme code.  The integration is set up correctly too.  What am I missing?  Regards,Rox 

1
Bobi N.
Partner - Platinum
1 month ago
R
Contributor I
RkamathContributor I
asked in Sign-up Forms
Have a form that displays different form / fields based on button click

I want to make a signup popup form that has three buttons. Button one - on press should show Email / Date field and press claim offer button the same page should add the user to the list and send them a discount coupon. Button Two - on press should show email data field and press claim offer should add the user to a separate list and send them the discount code in an email. Button three , the same way should provide email field and form submit should send them discount code and add them to a different list. How can I get this setup done. 

1
Taylor Tarpley
Community Manager
1 month ago
Terms & ConditionsCookie settings