Sign Up Forms and Email

  • 28 March 2021
  • 1 reply

Userlevel 1
Badge +4


Newbie here.

After setting up my sign up list and form, how to I customize the email sent to the new sign up?

How do I customize “Confirm your subscription” email?


Thank you! 


Best answer by julie.accardo 28 March 2021, 15:01

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1 reply

Userlevel 5
Badge +33

Hi @JustJassy,


Welcome to Klaviyo!


In order to customize the double opt-in generated message - “Confirm your subscription” - you will need to click into the list that your signup forms are routing subscribers to > click ‘Subscribe and Preference Pages’ > click and edit ‘Email Confirmation’ and ‘Opt-in Confirmed.’


Once a user confirms their email with the double opt-in generated email, as long as you have a welcome flow triggering based on a user being added to the list that generated the double opt-in message, they will receive the first email in the welcome series.


I hope this helps!