![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ea14738e-5e57-4b5c-912f-0089ea2920d1.png)
Statics show there are 8 submissions in “New Subscribers”
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/d83d0d4d-72ef-43de-a6ba-97592ee071d7.png)
but there are just one Member… Why???
Statics show there are 8 submissions in “New Subscribers”
but there are just one Member… Why???
Best answer by MANSIR2094
Hello
The difference likely arises from:
1. Unconfirmed Subscriptions: Subscribers may not have completed a double opt-in process.
2. Duplicate Submissions: Only unique entries count as members.
3. Invalid Emails: Fake or invalid addresses are excluded.
4. Membership Criteria: Some submissions may not meet required criteria.
Check the submission status or platform settings for clarity. Let me know your platform for tailored guidance.
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