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Hi, We are facing trouble with the sign-ups form from Klaviyo. We have checked all the basics: It’s live, it shows to all visitors, the widget is showing, the code is correct etc. Yet none of the forms are visible. We are using Wordpress (Flatsome theme). We are using an HTML code which looks like this: <div class="klaviyo-form-UUpFi5"></div>We have tried to add as a costume HTML, widget etc. Still nothing appears. Any suggestions?
I am setting up a Post-Purchase Flow and as part of that flow I would like to invite buyers to sign up for my email list. I have already set up a Welcome Flow with a pop-up sign-up form on the website that provides a 15% coupon for signing up. How can I do the same thing but with the invite being included in a post-purchase email. I have reviewed the attached video from Klaviyo which says that one way is to “add an email subscribe link to a flow” but I cannot find any instructions anywhere to do this. Any guidance would be appreciated.Anthony
I have a multi-step form to collect a user’s name, mailing address and e-mail to request a printed catalog by mail. The first step of the from is a pre-engagement step - basically YES or NO are they interested in a catalog. YES moves to the next step of the from to collect their info. NO closes the form. The exact same setup as shown here: https://help.klaviyo.com/hc/en-us/articles/4404256496283#h_01HAT3AGC6X0BD4CAHV7800MG0However I am getting an alert in the first step of my form “Add input field to collect profile properties.This form submits to list but doesn't collect information from visitors on all devices.” I think this alert is because the YES button is to move the next step, but is not collecting any information about the user? Does Klayvio not function well with buttons that are just to move to the next step of the form, not to collect info? The help guides seems to explain that this is possible. What am I missing here?
I have a multi-step form for customers to request a free catalog. The first step of the form is basically a yes or no - Yes I want a catalog (goes to next step) or No Thanks which closes the form. The next step collects a persons address details, name, address, email address, and there is a submit button. I am getting the error:Publish with cautionCheck issues with responsive blocksAdd input field to collect profile properties. This form submits to list but doesn't collect information from visitors on all devices.I cannot figure out where the issue is with my form. All the form fields appear correctly on mobile and desktop, I have them set up correctly as required fields, each field assigning profile properties. How do I figure out where exactly in my form is causing this warning? Because everything I can see looks correct on both mobile and desktop.
Hi guys, I would like to create form enabling a “affiliate” program :1/ new visitors on the website are inviting to subscribe and will receive a 10% discount code by email once they subscribe. 2/ in this email, newly subscribed users will a/ be able to visualize their 10% discount code and b/ are offered the possibility to unlock an immediat second discount code of 15% IF they enter three emails to reach out for us, via a embeded sign up form on our website. So far, I have succeeded in creating a sign up form on KLAVIYO, and added 3 “text input fields” linked to 3 distinctive “custom properties” for each subscriber. My issue : I cant find a way for KLAVIYO to extract this 3 new custom properties (being EMAIL RECO 1, EMAIL RECO 2, EMAIL RECO 3) automatically to fill out a dedicated list of emails to reach out with an automatic flow.In the desired automatic flow, the suggested emails would be reached out with 1/ the info that someone recommended them as our future new subscriber, 2/ the
Hey All!Last month I was experiencing an issue with Klaviyo forms only being able to be submitted once per email. Today, I created a solution! This solution can also be used to allow Klaviyo users to add customers to a flow multiple times! - Another question I’ve seen in the Forums - Below is my original post for context of the problem I had, the solution is at the bottom.“Hello, I’m working with a B2B client - Looking to fix our Custom Product Request Form (A form that allows new/repeat clients to reach out when they’d like to order bulk custom products) It works great for the fist submission, but clients like to reorder and we are trying to automate some of that process. We use a Klaviyo Embedded form on Shopify if that helps.Currently - When submitted, this form adds users to list “Custom Request” This triggers a flow that will send an internal alert to staff about order variables (products, quantity, due date, personal info) Problem - Clients can only be added to this list once, t
Hi guysWe run 3 Klaviyo accounts for 3 different regions and they all have an integration with their corresponding Shopify website. To clarify, we have 3 Shopify websites in Shopify Plus catering to 3 different regions.My dilemma is this, I want to create 3 signup forms for the 3 Klaviyo accounts, having travelers in one region register to their home region. If I create a sign up form on our USA Klaviyo account, the form will not display on our non-USA website, I assume that has to do with the USA account being integrated with our USA Shopify website.If I set the sign up form on a landing page with in our USA website, the Geo location will try to force them to the local website they are visiting from, not optimal UX at all.Is there any way to embed the two forms on a Shopify website the accounts are not integrated with?Thanks in advance and all the best!
Have already read through the threads it sends and nothing is even close to the question. I did an email sign up form with a response “a 25% discount code will be sent to your email” once they enter it. I CANNOT find where to change this response. I cannot find help from the company either. Thanks for any assistance. 😘
I chose to use a template for a sign up form. I want to delete the SMS step but the :: icons dont give me a delete option and I cant figure it out. I was able to delete the “teaser” of the flow but not the SMS
Statics show there are 8 submissions in “New Subscribers”but there are just one Member… Why???
I just started using Klaviyo for a work around in Shopify. I am using “notify when back in Stock”. This is to eliminate unnecessary chargebacks for items that will not be available, shopify charges credit processing fees regards if the sale completes or not. My Website Developer told me to use this features however when installing this I have noticed that it Suspends the price of the Item. This is a huge deal Breaker as how does one shop for a item if there is not Price Shown? How would they want to proceed based on no Pricing Information? Help let me know if this is a waste of my time with this feature. Thank you,
Hi everyone,I'm experiencing an issue with my Klaviyo signup form. On my website, the cart slides in from the side when a customer adds a product. However, the signup form popup appears in front of the cart, blocking the checkout button (see the image attached).I would like the signup form to NOT show whenever the cart is open. I have tried to exclude the /cart url but appereantly there is no url, because the cart slides in on the page. Is there a way to hide the Klaviyo popup when the cart element is visible? If anyone has dealt with a similar issue or has ideas on how to fix this, I’d appreciate your help!Thanks in advance!
