+2
Currently the popups I created can be closed either by clicking the little “x” at the top or by clicking/tapping anywhere outside of the popup window.
That way I feel like a lot of mobile users accidently close the popup simply by scrolling and tapping through my page at the moment the popup appears.
Is there a way to disable this “click off to close it” option and only allowing visitors to close the popup by clicking the little “x”?
Thanks!
Best answer by Dov
View original
+61
Hello
Thanks for sharing this.
We do not currently have the ability to change the way the form closes, however, if you are concerned about the visitor closing it accidentally, I recommend trying a Flyout form. You can adjust this directly in the Styles section of the form editor.
This type of form will "fly out" from the side of your website -- it is less prominent than a popup form, but more attention-grabbing than an embedded sign up form. Additionally, it will not close out if you click or tap away from it like a Popup form does.
+2
Thank you for the quick response and great advice!
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