Does the Submitted Form Metric track if you send users to another page vs. adding them to a list?

  • 18 April 2022
  • 1 reply

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I’m using a popup, without a form, and the CTA links them to a different page.

Will the form’s report use clicks as form submissions?


Best answer by Taylor Tarpley 19 April 2022, 15:57

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Hi there @Andrew.Walters


Thanks for sharing your question about forms with us! Great idea of redirecting a user to a specific page you want them to see via form. 


According to our help center documentation on signup form analytics if you change the CTA for adding a user to a list and instead sending them to a different page with another URL, this will be recorded as the ‘Submitted Form’ metric.


This metric is tracked whenever a visitor submits a Klaviyo signup form, or whenever a visitor clicks a "Go to URL" button on a Klaviyo form. Submissions will only appear if a list is connected to the signup form.


Hope this helps and thanks for participating in the Community!