Form with File upload

  • 5 November 2021
  • 4 replies

  • New Member
  • 2 replies



We have custom form with file upload. Where we ask for ID proof.


Is there a way to send the ID proof to Klaviyo?


Thank you





Best answer by stephen.trumble 5 November 2021, 19:46

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4 replies

Userlevel 5
Badge +28

Hey @Mel 

Thank you so much for coming back to the Klaviyo Community for help with this!

When you say you are asking for proof of ID through a file upload on a form, do you mean a photo of their ID? The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news. 

Thank you so much for being an active member of the Klaviyo Community and look forward to continued collaboration! 


Hey @stephen.trumble 


Thank you for taking your time to respond to my question.


do you mean a photo of their ID?

Yes photo of their ID in png,pdf,jpg form. Like below


We are sending the user details to a List/segment in Klaviyo once they click sign up.


So I was wondering if there was a way to send the uploaded doscument as well.


Thank you



Userlevel 5
Badge +28

Hey @Mel 

So as of now Klaviyo does not provide a way to send file attachments to or from Klaviyo. I have added your feature request to our product board for future review.

We use this feature A LOT too! Would be fab to have the option!