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Form with File upload

  • 5 November 2021
  • 10 replies
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Hi,

 

We have custom form with file upload. Where we ask for ID proof.

 

Is there a way to send the ID proof to Klaviyo?

 

Thank you

 

Mel.

 

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Best answer by stephen.trumble 5 November 2021, 19:46

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Hey @Mel 

Thank you so much for coming back to the Klaviyo Community for help with this!

When you say you are asking for proof of ID through a file upload on a form, do you mean a photo of their ID? The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news. 

Thank you so much for being an active member of the Klaviyo Community and look forward to continued collaboration! 

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Hey @stephen.trumble 

 

Thank you for taking your time to respond to my question.

 

do you mean a photo of their ID?

Yes photo of their ID in png,pdf,jpg form. Like below

 

We are sending the user details to a List/segment in Klaviyo once they click sign up.

 

So I was wondering if there was a way to send the uploaded doscument as well.

 

Thank you

 

Mel

Userlevel 6
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Hey @Mel 

So as of now Klaviyo does not provide a way to send file attachments to or from Klaviyo. I have added your feature request to our product board for future review.

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We use this feature A LOT too! Would be fab to have the option!

Hello, is this project progressing? I mean the possibility to have a files upload input?

Where can we follow the development of this new feature?

Thank you,
Marin

I am trying to create a photo submission form in Klayvio - hoping to collect emails through this contest. Will this be available in the future?

Is this feature available yet?! WE REALLY NEED TO BE ABLE TO DO THIS AND HAVE THE FILE, PICTURE ETC EMAILED TO US & HAVE THE OPTION TO IT AUTOMATICALLY ATTACHING TO THE SUBSCRIBER IN CUSTOMER PROFILES

Globoform doesn’t have the great features like you and they have this feature. I would like them to fill out the form and attach proof they are licensed to n=buy our product as they may not send a response email with proof of license then they will receive the email moving forward with the flow by mistake.

We would need this feature as well. When can we expect an update?

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Hey @Manu 

At this time I do not have a timeline or any new information on this. If and when there is, I will update this thread. Thank you!

I would like to make and additional comment here with regards to this functionality.

 

This is standard functionality across many other suppliers where, survey forms for example have the ability to attach a file when uploading. 

 

One of the uses for this I have also seen is in the running of consumer competitions or cash back uses cases where a consumer is asked to submit a photo of a receipt for example as proof of purchase to enter a competition or receive some sort of cash back incentive. 

 

My initial research indicates that your competitors in this space offer this functionality as standard,

qualtrics, surveymonkey, snapsurveys etc...

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