Help! I can't get my embedded sign up form to work!

  • 27 April 2022
  • 2 replies


Help! I can't get my embedded sign up form to work on my Shopify, which is apparently integrated. Do I need to copy & paste the code somewhere?


Best answer by retention 27 April 2022, 17:52

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Hi @MartaM, welcome to the community!  

Yes, in order to get your embedded Klaviyo Signup Form to show in Shopify (and assuming you have installed the Klaviyo Shopify App or have Klaviyo properly integrated), you need to copy and paste the embed code Snippet into your Shopify Page (or in your Theme file).  

In your Klaviyo Signup Form, you can grab the embedded code Snippet when you click Publish, or you can get it from the “Targeting & Behavior” settings.

Grab the code Snippet when you Publish
Grab the code Snippet from the Targeting & Behavior Settings

Then, go to your Shopify Page and paste the code wherever you want the Signup Form to appear.  Note, you should do this in the “HTML” mode of the input box.

Paste the code Snippet in your Shopify Pages as HTML

if you want it to live somewhere outside of where the Page renders the Content and you’re proficient with editing your Theme template, you can paste the code Snippet in your template code.  This obviously varies quite a bit depending on your Theme template code, but the process works the same.  Klaviyo has a good article with some examples of this here:

Make sure to Publish your Klaviyo Signup Form first and double check your Targeting settings to make sure the Signup Form is visible!

If you are having more issue on getting your Signup Form to show up, let us know here or take a look at this Klaviyo article on troubleshooting your Signup Form:

Hope this helps!


Thank you so much for this thorough explanation! I got it working and I'm very happy!