Get advice on building and designing signup forms that convert.
- 626 Topics
- 1,784 Replies
HI All, we’re pretty new to Klaviyo coming from Infusionsoft.Here’s my issue: Contacts consistently “re-subscribe” in order to attempt to gain access to another coupon code.How we used to handle it:Facts: we offer a one time larger discount for signing up. This is used often. Some contacts either forget they are already subscribed to our list or they attempt to gain access to that same discount again by using the form again.In Keap/Infusionsoft, it was a very simple matter to check to their status and send them a different email. Example - is contact already subscribed? Yes → Send email that informs them they’ve already subscribed. No? → send them the first time welcome email.But in Klaviyo, when I fill out a form a second or third time.. I receive no email. No welcome email, no welcome series, no nothing - despite the fact the “success” message says go look for a confirmation email. Feels sloppy.I was on a different website and I tested what they did, and their form stops you r
Hi!I am building a custom hosted page in my account that will serve as the manage preferences page. I want to collect birthday data but can’t get the custom property to show up in a users profile. All of my other fields and custom properties within the same form are pulling in correctly, it’s only the birthday field that doesn’t seen to be working. Here is what the code looks like - <input type="hidden" name="$fields" value="klaviyo_birthday_controls" /> <div class="klaviyo_field_group select-date-widget"> <label for="klaviyo_birthday_controls">Birthday</label> <div class="klaviyo_birthday_controls"> <select name="Birthday_month" > <option value="1">January</option> <option value="2">February</option> <option value="3">March</option> <option value="4">April</option> <option val
Hello I want to show a sign up form when someone does the following Exit IntentORTime on siteOR% page view The behaviour functionality is AND logic. So my understanding is I need to create 3 different sign up forms. How do I stop the user from seeing each form? If they dismiss the form once, I don’t want to show them another. Though I want loser logic than AND. Thanks in advance!Tom
I’m trying to embed two different sign up forms for two different lists on two different websites. The pop up and fly in options work fine, but the embed option, which is what I want to use, just shows up as blank.Rather than dive into the weeds I just decided to use the fly in option. But then when I created another sign up form and tired to apply it the same way, it now is listing BOTH of my sign up form overtop of each other ON BOTH SITES. Do I need a different code snippet, and if so how do I get one?
I integrated my WordPress account with klaviyo, then I created a signup formI installed snippet code to WordPress by watching video displayed in Klaviyo help center but yet Klaviyo is uanle to access snippet code and Sign up form doesn't display
Hello i have started made a pop-up “Signup form” and want to connect it to my “flow” so when ppl subscribe to my “Signup form - pop-up) they automatically get and email send to them with some information about my store and a code for discount. I cant find how to work this out I have alot of profiles but cant put them in a list and now to any use it very frustration.
Hello,I’m working with hidden fields to capture lead source information. During testing, I deleted all of the hidden fields from the button on the embedded form and deleted the associated custom properties from my test profile. However, when I submit the form, the hidden fields reappear. I’ve verified that the form I’m working with is the form that is embedded in the page and tested this numerous times but it’s still happening. Any ideas as to why?Thanks!Roy
In the “guide to creating a signup form” the pop up is customised with that coffee bean image. It says to use a 600 x 500 image approx. https://help.klaviyo.com/hc/en-us/articles/360026474752-Guide-to-Creating-a-Signup-FormSo how do you add this image at the top of the form in the options? It does not explain this in the article!The only form edit options I see are form type, side image, form background and form styles. So where is the option to upload a header image to the form?
How do I embed a Sign Up Form onto a PAGE within Shopify, such as my Contact Page. I am clicking the < > on that specific page and adding it, but it is not showing up?This is the page I am trying to add it to… https://getthegifts.com/pages/rick-and-morty-giveawayI am trying to run a Giveaway where I send people to my website to Fill Out an Entry Form.I would also like to make it so they have to Follow Us on Social Media to Enter. Ideally would like this to be integrated into the form, but I could also just explain it in the text as they enter the contest, and add a link for them to do so.
Hi all,I have a signup form that includes simple customer information. Once they submit, they get an email that sends them to specific pages on our website.If they don’t buy and need more information I want them to click a button that will autopopulate a form to be sent to our outbound contact team.So my question is, is it possible to take name, company and phone number information from the original form and then autopopulate an email that is sent when they click a button?
Hi allI've created a signup form to my Shopify store, and I set the Target & Behavior to "Exactly matching my homepage url”:But the problem is sometime I still see the popup at the other pages, like collection, product details or even checkout page. And this unexpected popup is the form BEFORE I customize the style.This is my form after styled:and this is the unexpected form: Have you ever met the same issue? Does someone can give me a solution? The signup form I'm using is the "First order discount" popup.This is my dev store url: https://fun-projector.myshopify.com/ Thank you.
Been working to include an embedded form in my Shopify website. I’ve installed the integration app and everything says it’s connected and updated. However, when I go to publish an embed form, it says there is no connection. Can anyone help with this issue? I feel like I’ve tried about everything! Thanks in advance.
Hi there, We’re running some A/B tests on pop up sign up forms at present. We ideally also want to dig into which pages are converting to email sign ups - so far can’t find a way to find this information in the form analytics. Is it possible to run a report showing the number of sign ups per URL for a pop up form? Thanks
Hello, everyone.Does anybody know how to make popup announcement appear only once during first session after registration? Or if they came following email link, after first click?This popup is a part of onboarding process to let users know about our special feature
I have created the sign up form on Klaviyo and copied the embed code and entered onto my Shopify site using the Custom Liquid feature on Shopify 2.0 themes. The sign up form sits to the left hand side of the page and I don’t know how to centre align it. Any help? Image for reference:
Most helpful members this week
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentialsLog in with Klaviyo
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.